TD Bank
Assistant Store Manager {Niskayuna}
TD Bank, Niskayuna, New York, United States,
Assistant Store Manager {Niskayuna}Work Location:
United States of America
Hours:
40
Pay Details:
$28.25 - $42.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs.
Line of Business:
Personal & Commercial Banking
Job Description:
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen Customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience.
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines.
Leads the team in overseeing the most complex or diverse sales advice activities.
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools.
Responsible for driving and reinforcing Advice activities/capability for the team.
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends.
Effectively handles critical and/or high-risk issues.
Education & Experience:
Undergraduate degree or equivalent experience.
2+ years related experience required.
Supervisory or leadership experience required.
Demonstrated ability to provide Legendary Customer Service.
Strong verbal and written communication skills.
Sales and Operational Management skills.
Ability to manage competing priorities.
Proficient in Microsoft Office.
Knowledge of TD Bank products and services.
Must maintain an active registration status with NMLS.
Customer Accountabilities:
Creates an environment where the team interacts with Customers in a warm and engaging manner.
Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers.
Establishes and supports strong partnership between colleagues that handle Customer day-to-day transactions.
Acts as an escalation point for Customer problem resolution.
Creates personal experiences by getting to know each Customer's needs.
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and performance reviews.
Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct.
Participates in the recruitment and selection process for all hires.
Physical Requirements:
Domestic Travel – Occasional
Performing sedentary work – Continuous
Standing – Frequent
Walking – Frequent
Lifting/Carrying (under 25 lbs.) – Occasional
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
Our Total Rewards Package:Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
Accommodation:If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our Values:At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues.
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United States of America
Hours:
40
Pay Details:
$28.25 - $42.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs.
Line of Business:
Personal & Commercial Banking
Job Description:
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen Customer relationships by delivering TD’s model of convenience, sales and advice, and differentiating with a personalized, connected experience.
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience.
Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines.
Leads the team in overseeing the most complex or diverse sales advice activities.
Requires knowledge and understanding of financial concepts, a broad range of products, services and tools.
Responsible for driving and reinforcing Advice activities/capability for the team.
Possesses comprehensive knowledge of the local market, competitive offers, and economic trends.
Effectively handles critical and/or high-risk issues.
Education & Experience:
Undergraduate degree or equivalent experience.
2+ years related experience required.
Supervisory or leadership experience required.
Demonstrated ability to provide Legendary Customer Service.
Strong verbal and written communication skills.
Sales and Operational Management skills.
Ability to manage competing priorities.
Proficient in Microsoft Office.
Knowledge of TD Bank products and services.
Must maintain an active registration status with NMLS.
Customer Accountabilities:
Creates an environment where the team interacts with Customers in a warm and engaging manner.
Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers.
Establishes and supports strong partnership between colleagues that handle Customer day-to-day transactions.
Acts as an escalation point for Customer problem resolution.
Creates personal experiences by getting to know each Customer's needs.
Employee/Team Accountabilities:
Leads and supports a high performing team; provides ongoing feedback and performance reviews.
Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct.
Participates in the recruitment and selection process for all hires.
Physical Requirements:
Domestic Travel – Occasional
Performing sedentary work – Continuous
Standing – Frequent
Walking – Frequent
Lifting/Carrying (under 25 lbs.) – Occasional
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
Our Total Rewards Package:Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
Accommodation:If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our Values:At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues.
#J-18808-Ljbffr