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Komatsu America Corp.

Lead SAP Business Analyst - OTC

Komatsu America Corp., Chicago, Illinois, United States, 60290


Lead SAP Business Analyst - OTC

Date: May 28, 2024Location: Milwaukee, WI, US, 53204-2941; Chicago, IL, US, 60631Onsite or Remote: Onsite PositionKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.Job Overview

We have an exciting opportunity for a Lead SAP Business Analyst - OTC to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O’Hare). As a Lead SAP Business Analyst – OTC you will:Be a knowledge expert within the Information Technology organization supporting all SAP Order-to-Cash applications used by Komatsu.Ensure sales business requirements for various order to cash and related functions are translated into detailed functional specifications.Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes focusing on implementing regional and global strategies, particularly in SAP S/4 HANA.Identify approaches for new processes and recommend improvements to automate or simplify existing processes related to pricing, quoting, contract management, order intake, delivery, invoices, and customer payments.Configure and test system processes and troubleshoot, document, and resolve system related issues.Analyze global business processes and procedures implemented in a single instance of SAP S/4 Hana.Key Job Responsibilities

Business Process knowledgeLead order to cash business process discussion for complex projects including application development package roll-out.Effectively communicate and work within a global team to coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities associated with quote to cash processes.Collaborate with business stakeholders to understand their requirements and translate them into detailed specifications.Analyze existing business processes to identify opportunities for improvement and optimization.SAP implementation and configurationHands-on Order to Cash process experience within ECC and S/4 in application and configuration for the global project implementation, Manufacturing industry preferred.Ensure sales business requirements for various order to cash and related functions are translated into detailed functional specifications.Expert knowledge in sales and logistics processes, including pre-sales activities, order processing, availability check/aATP, delivery processing, billing, credit and claims management, payment processing, commercial master data, and analytics.Project activitiesDevelop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes focusing on implementing regional and global strategies, particularly in SAP S/4 HANA.Work directly with AMS staff to ensure project/support deliveries.Work directly with vendor partnerships to augment staff capabilities.Provide training to key and end users.Qualifications/Requirements

Bachelor’s degree in information technology, information science or a related field.6+ years of experience in SAP as an order to cash or service management business analyst, Sr. Business Analyst or related role with hands-on experience with ECC and S/4 in application and configuration.Expert knowledge in sales and logistics processes.Working experience with configuration and customization of SAP EDI solutions for quote to cash processes.Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications.Previous experience planning and executing large projects of SAP S/4 HANA and/or SAP ECC.Expert in SAP S/4 HANA, SAP ECC; knowledge of multiple modules of SAP preferred.Ability to promote ideas, recommend solutions, and influence others within all levels of the organization.Ability and discipline to self-manage assignments to meet deadlines, scope, and budget.Working knowledge of databases, applications, and data integration interfaces.Ability to work individually, as a member of a functional team, and part of a global team.Ability to establish, build and maintain relationships with individuals at all levels of the organization.Ability to speak a second language is a plus.Additional Information

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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