Komatsu
Lead SAP Business Analyst - OTC
Komatsu, Chicago, Illinois, United States, 60290
Date: Aug 23, 2024
Location: Milwaukee, WI, US, 53204-2941 Chicago, IL, US, 60631
Req ID: 30394
Onsite or Remote: Onsite Position
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.
We have an exciting opportunity for a Lead SAP Business Analyst - OTC to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O’Hare). Fully remote work or alternative work locations will not be considered.
As a Lead SAP Business Analyst – OTC you will:
Be a knowledge expert within the Information Technology organization supporting all SAP Order-to-Cash applications used by Komatsu
Ensure sales business requirements for various order to cash and related functions are translated into detailed functional specifications and consider cross functional impacts, associated risks, cost benefit analysis, business justification, audit guidelines and global support requirements
Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes focusing on implementing regional and global strategies, particularly in SAP S/4 HANA.
Identify approaches for new processes and recommend improvements to automate or simplify existing processes related to pricing, quoting, contract management, order intake, delivery, invoices, and customer payments.
Configure and test system processes and troubleshoot, document, and resolve system related issues
Analysis of global business processes and procedures implemented in a single instance of SAP S/4 Hana
Key Job ResponsibilitiesBusiness Process knowledge
Lead order to cash business process discussion for complex projects including application development package roll-out
Effectively communicate and work within a global team to coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities associated with quote to cash processes
Manage Collaborate with business stakeholders to understand their requirements and translate them into detailed specifications
Analyze existing business processes to identify opportunities for improvement and optimization
SAP implementation and configuration
Hands-on Order to Cash process experience within ECC and S/4 in application and configuration for the global project implementation, Manufacturing industry preferred.
Ensure sales business requirements for various order to cash and related functions are translated into detailed functional specifications and consider cross functional impacts, associated risks, cost benefit analysis, business justification, audit guidelines and global support requirements
Expert knowledge in sales and logistics processes detailed below:
Pre-sales activities: include handling customer inquiries and creating sales quotes and contracts
Order processing: include capturing and formalizing customer requests, pricing and delivery conditions.
Availability check/aATP: if the requested products or services are available in stock or can be obtained.
Delivery processing. Logistics Execution including transportation management.
Billing.
Credit and Claims Management.
Payment processing.
commercial master data, and analytics.
Project activities
Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes focusing on implementing regional and global strategies, particularly in SAP S/4 HANA.
Work directly with AMS staff to ensure project/support deliveries
Work directly with vendor partnerships to augment staff capabilities.
Provides training to key and end users
Qualifications/Requirements
Bachelor’s degree in information technology, information science or a related field
8+ years of experience in SAP as an order to cash or service management business analyst, Sr. Business Analyst or related role with Hands-on experience with ECC and S/4 in application and configuration.
Expert knowledge in sales and logistics processes detailed below:
Pre-sales activities: include handling customer inquiries and creating sales quotes and contracts
Order processing: include capturing and formalizing customer requests, pricing and delivery conditions.
Availability check/aATP: if the requested products or services are available in stock or can be obtained
Delivery processing. Logistics Execution including transportation management
Billing
Credit and Claims Management
Payment processing
commercial master data, and analytics
Hands on experience on S/4 HANA implementation project required
Knowledge of SAP Vehicle Management Systems & SAP BRIM preferred
Working experience with configuration and customization of SAP EDI solutions for quote to cash processes
Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications
Previous experience planning and executing large projects of SAP S/4 HANA and/or SAP ECC. At least two full SAP implementation cycles, with at least one of them being in S4 HANA version
Expert in SAP S/4 HANA, SAP ECC; knowledge of multiple modules of SAP preferred
Ability to promote ideas, recommend solutions, and influence others within all levels of the organization including the ability to explain technical processes and concepts to non-technical user groups
Ability and discipline to self-manage assignments to meet deadlines, scope, and budget
Effective presentation skills
Working knowledge of databases, applications, and data integration interfaces
Ability to work individually, as a member of a functional team, and part of a global team
Effective change management skills
Ability to establish, build and maintain relationships with individuals at all levels of the organization
Ability to speak a second language is a plus
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Location: Milwaukee, WI, US, 53204-2941 Chicago, IL, US, 60631
Req ID: 30394
Onsite or Remote: Onsite Position
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.
We have an exciting opportunity for a Lead SAP Business Analyst - OTC to join our corporate IT team. This role is working onsite and can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O’Hare). Fully remote work or alternative work locations will not be considered.
As a Lead SAP Business Analyst – OTC you will:
Be a knowledge expert within the Information Technology organization supporting all SAP Order-to-Cash applications used by Komatsu
Ensure sales business requirements for various order to cash and related functions are translated into detailed functional specifications and consider cross functional impacts, associated risks, cost benefit analysis, business justification, audit guidelines and global support requirements
Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes focusing on implementing regional and global strategies, particularly in SAP S/4 HANA.
Identify approaches for new processes and recommend improvements to automate or simplify existing processes related to pricing, quoting, contract management, order intake, delivery, invoices, and customer payments.
Configure and test system processes and troubleshoot, document, and resolve system related issues
Analysis of global business processes and procedures implemented in a single instance of SAP S/4 Hana
Key Job ResponsibilitiesBusiness Process knowledge
Lead order to cash business process discussion for complex projects including application development package roll-out
Effectively communicate and work within a global team to coordinate and complete assignments for implementations, upgrades, modifications, and value opportunities associated with quote to cash processes
Manage Collaborate with business stakeholders to understand their requirements and translate them into detailed specifications
Analyze existing business processes to identify opportunities for improvement and optimization
SAP implementation and configuration
Hands-on Order to Cash process experience within ECC and S/4 in application and configuration for the global project implementation, Manufacturing industry preferred.
Ensure sales business requirements for various order to cash and related functions are translated into detailed functional specifications and consider cross functional impacts, associated risks, cost benefit analysis, business justification, audit guidelines and global support requirements
Expert knowledge in sales and logistics processes detailed below:
Pre-sales activities: include handling customer inquiries and creating sales quotes and contracts
Order processing: include capturing and formalizing customer requests, pricing and delivery conditions.
Availability check/aATP: if the requested products or services are available in stock or can be obtained.
Delivery processing. Logistics Execution including transportation management.
Billing.
Credit and Claims Management.
Payment processing.
commercial master data, and analytics.
Project activities
Develop and oversee project plans, resource and capacity planning, testing, deployment, and documentation processes focusing on implementing regional and global strategies, particularly in SAP S/4 HANA.
Work directly with AMS staff to ensure project/support deliveries
Work directly with vendor partnerships to augment staff capabilities.
Provides training to key and end users
Qualifications/Requirements
Bachelor’s degree in information technology, information science or a related field
8+ years of experience in SAP as an order to cash or service management business analyst, Sr. Business Analyst or related role with Hands-on experience with ECC and S/4 in application and configuration.
Expert knowledge in sales and logistics processes detailed below:
Pre-sales activities: include handling customer inquiries and creating sales quotes and contracts
Order processing: include capturing and formalizing customer requests, pricing and delivery conditions.
Availability check/aATP: if the requested products or services are available in stock or can be obtained
Delivery processing. Logistics Execution including transportation management
Billing
Credit and Claims Management
Payment processing
commercial master data, and analytics
Hands on experience on S/4 HANA implementation project required
Knowledge of SAP Vehicle Management Systems & SAP BRIM preferred
Working experience with configuration and customization of SAP EDI solutions for quote to cash processes
Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications
Previous experience planning and executing large projects of SAP S/4 HANA and/or SAP ECC. At least two full SAP implementation cycles, with at least one of them being in S4 HANA version
Expert in SAP S/4 HANA, SAP ECC; knowledge of multiple modules of SAP preferred
Ability to promote ideas, recommend solutions, and influence others within all levels of the organization including the ability to explain technical processes and concepts to non-technical user groups
Ability and discipline to self-manage assignments to meet deadlines, scope, and budget
Effective presentation skills
Working knowledge of databases, applications, and data integration interfaces
Ability to work individually, as a member of a functional team, and part of a global team
Effective change management skills
Ability to establish, build and maintain relationships with individuals at all levels of the organization
Ability to speak a second language is a plus
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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