TD Bank
Sr. Fraud Business Intelligence Analyst
TD Bank, Trenton, New Jersey, United States,
Work Location:
Remote Mount Laurel (NJ)Hours:
40Pay Details:
$86,840 - $139,360 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:
Soutien à la distribution, Clients et VentesJob Description:The
Sr. Fraud Business Intelligence Analyst , also known at TD Bank as
The Fraud Business Strategy Specialist , is responsible for creating reports and dashboards for our various partners across the US Fraud division while using tools such as SAS, Tableau, SQL, and Python to support our different lines of products. The
Sr. Fraud Business Intelligence Analyst
will create ETL processes as well as dashboards and reporting using Tableau, and will write high-quality SQL and SAS codes to retrieve and analyze data from different database tables. The
Sr. Fraud Business Intelligence Analyst
will also develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting. In addition to leading the design, development, and management of our analytical tools and reporting, the
Sr. Fraud Business Intelligence Analyst
will provide thought leadership and business analysis support as needed.This position is a
Remote
opportunity working
Monday - Friday 9:00am to 5:30pmDepth & Scope:Oversight of fraud attacks and trends impacting identified areaPartners with senior leadership to implement countermeasures in accordance with strategic goalsParticipates in quarterly & annual fraud loss, and operational capacity forecasting exercisesImplements procedure and project changesAdheres to Change Management protocolsLeverages business level reporting to identify fraud trends and provide insight based on area of oversightSupports project development, intent & ongoing partner projects; provides risk identification and supports the development of business insight for the projectSupports projects/change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processesProvides post-launch Project and IT/technology validation and issue management to ensure business and/or fraud requirements are metEnsures Fraud policy/process alignment & implementation for both fraud and supported business linesProvides monthly business partner loss/operational performance updates and participates in review sessionsMay be responsible for the day-to-day management of Fraud vendorsWhen working on formal projects, expectation is these projects are a moderate cost and risk rating/tierEducation & Experience:Bachelor's degree in a related discipline3-5 years of work experience in a related capacityExperience in fraud management preferredProficient with Microsoft Office applications; Advanced Excel preferredStrong communication skills and a proven ability to develop effective relationships with external and internal business partners are requiredSkilled in managing budgets, P&L and resource allocationAbility to handle confidential information with discretionAdditional Preferred ExperienceDeep Understanding and hands-on experience working with Tools such as Tableau & Power BI, preferredExperience with the use of Relational Database and the process of Extract Transform Load (ETL) using common language such SQL or SAS, preferredExpert Knowledge of various data sources, tools and technologies used in preparing and summarizing reports, preferredStrong Analytical and problem-solving skills to interpret data and draw conclusions, preferredDemonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives to meet deadlines while ensuring high quality of work, preferredExperience within Data Warehousing /Business Intelligence environment, preferredCustomer Accountabilities:Supports the strategic direction of the fraud supported business and plays a key role in the implementation of the overall business strategy while balancing Customer experience and fraud riskParticipates in identifying, designing and testing solutions and supporting the implementation of business projects/initiativesParticipates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/or strategic plan/deliverables/frameworks/short to long term goals etc.)Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as neededShareholder Accountabilities:Collaborates with partners on business challenges and delivers fact-based advice that aligns to strategy and drives shareholder valueSupports the development and implementation of operational strategies/standards/procedures and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “industry best practice” and overall enterprise strategy and objectivesParticipates in establishing and executing development/input on fraud impact for business cases as well as drives towards execution of deliverables to meet the desired resultsDevelops and delivers presentations/communications to management, stakeholders, and project owners after ensuring data analysis and insights are reviewed by management to validate accuracy and minimize errorsWill support the development of business requirements and facilitate project execution as well as educate/train business users on how to integrate analytics into DecisionsKeeps abreast of emerging issues, trends, and evolving fraud risks and assesses potential impacts to the BankAssesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where requiredMaintains a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetiteEmployee/Team Accountabilities:Provides thought leadership and/or industry knowledge for own area of expertiseSupports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensures timely communication of issues/points of interestIdentifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiencyWorks effectively as a team, supporting other members of the team in achieving business objectives and providing client servicesParticipates in knowledge transfer within the team and business unitsRole models behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control cultureCreates an extraordinary place to work, advance and sustain a unique, inclusive culture that reflects TD’s diversity agenda, and creates an extraordinary employee experiencePhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Remote Mount Laurel (NJ)Hours:
40Pay Details:
$86,840 - $139,360 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:
Soutien à la distribution, Clients et VentesJob Description:The
Sr. Fraud Business Intelligence Analyst , also known at TD Bank as
The Fraud Business Strategy Specialist , is responsible for creating reports and dashboards for our various partners across the US Fraud division while using tools such as SAS, Tableau, SQL, and Python to support our different lines of products. The
Sr. Fraud Business Intelligence Analyst
will create ETL processes as well as dashboards and reporting using Tableau, and will write high-quality SQL and SAS codes to retrieve and analyze data from different database tables. The
Sr. Fraud Business Intelligence Analyst
will also develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting. In addition to leading the design, development, and management of our analytical tools and reporting, the
Sr. Fraud Business Intelligence Analyst
will provide thought leadership and business analysis support as needed.This position is a
Remote
opportunity working
Monday - Friday 9:00am to 5:30pmDepth & Scope:Oversight of fraud attacks and trends impacting identified areaPartners with senior leadership to implement countermeasures in accordance with strategic goalsParticipates in quarterly & annual fraud loss, and operational capacity forecasting exercisesImplements procedure and project changesAdheres to Change Management protocolsLeverages business level reporting to identify fraud trends and provide insight based on area of oversightSupports project development, intent & ongoing partner projects; provides risk identification and supports the development of business insight for the projectSupports projects/change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processesProvides post-launch Project and IT/technology validation and issue management to ensure business and/or fraud requirements are metEnsures Fraud policy/process alignment & implementation for both fraud and supported business linesProvides monthly business partner loss/operational performance updates and participates in review sessionsMay be responsible for the day-to-day management of Fraud vendorsWhen working on formal projects, expectation is these projects are a moderate cost and risk rating/tierEducation & Experience:Bachelor's degree in a related discipline3-5 years of work experience in a related capacityExperience in fraud management preferredProficient with Microsoft Office applications; Advanced Excel preferredStrong communication skills and a proven ability to develop effective relationships with external and internal business partners are requiredSkilled in managing budgets, P&L and resource allocationAbility to handle confidential information with discretionAdditional Preferred ExperienceDeep Understanding and hands-on experience working with Tools such as Tableau & Power BI, preferredExperience with the use of Relational Database and the process of Extract Transform Load (ETL) using common language such SQL or SAS, preferredExpert Knowledge of various data sources, tools and technologies used in preparing and summarizing reports, preferredStrong Analytical and problem-solving skills to interpret data and draw conclusions, preferredDemonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives to meet deadlines while ensuring high quality of work, preferredExperience within Data Warehousing /Business Intelligence environment, preferredCustomer Accountabilities:Supports the strategic direction of the fraud supported business and plays a key role in the implementation of the overall business strategy while balancing Customer experience and fraud riskParticipates in identifying, designing and testing solutions and supporting the implementation of business projects/initiativesParticipates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/or strategic plan/deliverables/frameworks/short to long term goals etc.)Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as neededShareholder Accountabilities:Collaborates with partners on business challenges and delivers fact-based advice that aligns to strategy and drives shareholder valueSupports the development and implementation of operational strategies/standards/procedures and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “industry best practice” and overall enterprise strategy and objectivesParticipates in establishing and executing development/input on fraud impact for business cases as well as drives towards execution of deliverables to meet the desired resultsDevelops and delivers presentations/communications to management, stakeholders, and project owners after ensuring data analysis and insights are reviewed by management to validate accuracy and minimize errorsWill support the development of business requirements and facilitate project execution as well as educate/train business users on how to integrate analytics into DecisionsKeeps abreast of emerging issues, trends, and evolving fraud risks and assesses potential impacts to the BankAssesses/identifies key issues and escalates to appropriate levels and relevant stakeholders where requiredMaintains a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetiteEmployee/Team Accountabilities:Provides thought leadership and/or industry knowledge for own area of expertiseSupports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensures timely communication of issues/points of interestIdentifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiencyWorks effectively as a team, supporting other members of the team in achieving business objectives and providing client servicesParticipates in knowledge transfer within the team and business unitsRole models behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control cultureCreates an extraordinary place to work, advance and sustain a unique, inclusive culture that reflects TD’s diversity agenda, and creates an extraordinary employee experiencePhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationIf you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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