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Diamond Baseball Holdings Llc

Manager, Fan Experience

Diamond Baseball Holdings Llc, San Jose, California, United States, 95199


The San Jose Giants, Single-A affiliate of the San Francisco Giants, are seeking a detail-oriented, creative, and motivated individual to be the Manager, Fan Experience at Excite Ballpark. The Manager, Fan Experience will oversee game operations, including video board production, in-game entertainment, and fan engagement. The Manager, Fan Experience will also be responsible for maintaining all press box equipment, creating video and graphic content, and managing the team's website.

Essential duties and responsibilities:Game Operations:

Prepare nightly game and promo scripts, incorporating all sponsor/corporate elements

Video Production and Entertainment

Organize content on video board computers daily to match scripts

Execute required MLB/MiLB/DBH initiatives and activations

Produce all elements of game night show production relating to video boards, scoring, public address system, entertainment, and broadcast

Hire, train, and supervise seasonal game night production/press box crew

Responsible for all press box equipment (Video board, cameras/tripods, computers, laptops, broadcast/replay equipment, microphones, sound board, pitch clock)

Purchase/upgrade necessary parts and facilitate equipment repairs

Keep all production areas (press box, control room, camera bays) clean and presentable always

Help create fresh in-game entertainment on-field

Actively contribute to Promotions Team and engage in constructive discussion of promotional events

Help plan and execute theme nights with creativity

Hire and serve as direct supervisor of Game Production Intern(s)

Serve as primary contact for player walk-up music

Website Management:

Oversight and management of all San Jose Giants web assets

Work closely with department leaders to curate and maintain website content, including Ticketing, Baseball Info, Events, Community, Team Store, etc.

Monitor other MiLB websites for changes, features, and functionality that we may want to implement ourselves.

Video/Graphic Production:

Create new video pieces for use in-game and on the web (intro videos, highlights, interviews, promotional pieces, etc.)

Design video board layouts

Create graphics/animations for in-game video board and broadcast use

Work with the social media team to create content for social media

Record and log all gameday footage for club use

Special Assignments:

Other duties as assigned by Assistant General Manager

Minimum Qualifications:

Ability to work effectively on an individual basis and within a team framework, handle multiple projects, meet deadlines and achieve objectives.

Strong work ethic and organizational skills, be highly motivated, and multi-task in a fast paced environment

A minimum of two (2) years production experience, preferably within sports or live events setting

Advanced knowledge of Adobe Suite (Photoshop, Premiere, etc.)

Ability to work evenings, weekends and holidays in an outdoor environment is required.

The salary for this position is $66,560 annually.

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