Henry Schein
Software Training Manager
Henry Schein, Austin, Texas, us, 78716
***This position is Remote***Job SummaryThis position is responsible for managing activities and systems related to the operational aspect of training Dentrix, Easy Dental and Dentrix Ascend software within a specific geographical area.What you will doManage a team of independent contractors that provide both onsite and online training sessions on Dentrix and Easy Dental and Dentrix Ascend for Solo/Small Group practicesWork with other team members to add new trainers in specific areasPresent certification seminar in conjunction with fellow STMsMentor new trainers for the Dentrix, Easy Dental and Dentrix Ascend certification programWork with other HSI teams to resolve customers issues related to training and implementationsCollaborate with other teams on projects to improve customer satisfactionLead planning sessions on the topics and presenters for annual T3 conferenceEvaluate and present updated curriculum for each new software releaseDevelop programs to assist both new and seasoned trainers improve their skill setMaintain certification status on software and provide training sessions to escalated customers as neededCompile training hour reportsReview and approve trainer expense reports following training department guidelinesEvaluate data related to training hours purchased, delivered
Must have:Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.Typically a Bachelor's Degree or global equivalent in related discipline.Practice management software and services including Henry Schein solutions experienceProfessional training experienceDental industry experienceProficient with Microsoft Office productsStrong understanding of industry practicesHigh proficiency with tools, systems, and proceduresGood planning/organizational skills and techniquesGood decision making, analysis and problem solving skills with ability to multi-taskStrong verbal and written communication skillsGood presentation and public speaking skillsGood interpersonal skillsGood conflict resolution skills and ability to deliver difficult messagesAbility to build partnerships at all levels within the company, begin to build partnerships externallyResolve complex issues in effective ways
Nice to have:Master's degree or global equivalent a plus.May hold one or more industry certifications.
The posted range for this position is $75,000-$85,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a 7.5% bonus not reflected in the posted range.What you get as a Henry Schein One EmployeeA great place to work with fantastic people.A career in the healthcare technology industry, with the ability to grow and realize your full potential.Competitive compensation.Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry Schein OneHenry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein OneHenry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time.
Must have:Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.Typically a Bachelor's Degree or global equivalent in related discipline.Practice management software and services including Henry Schein solutions experienceProfessional training experienceDental industry experienceProficient with Microsoft Office productsStrong understanding of industry practicesHigh proficiency with tools, systems, and proceduresGood planning/organizational skills and techniquesGood decision making, analysis and problem solving skills with ability to multi-taskStrong verbal and written communication skillsGood presentation and public speaking skillsGood interpersonal skillsGood conflict resolution skills and ability to deliver difficult messagesAbility to build partnerships at all levels within the company, begin to build partnerships externallyResolve complex issues in effective ways
Nice to have:Master's degree or global equivalent a plus.May hold one or more industry certifications.
The posted range for this position is $75,000-$85,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a 7.5% bonus not reflected in the posted range.What you get as a Henry Schein One EmployeeA great place to work with fantastic people.A career in the healthcare technology industry, with the ability to grow and realize your full potential.Competitive compensation.Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry Schein OneHenry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein OneHenry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Puerto Rico, or other US Territories at this time.