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Dexian DISYS

Business Analyst

Dexian DISYS, Guadalupe, Arizona, United States,


Business Analyst

Job details

Posted13 September 2024

LocationGuadalupe, AZ

Job typeContract

Reference935768

Job description

Job Title: Senior Business AnalystLocation: Tempe, AZ/ HybridDuration: 6+ Months Contract

Pay rate $50 to $62/hr on W2Job Description:Senior Business Analyst - Problem ManagementWe are looking to hire a highly driven Senior Business Analyst with an ITSM Incident Management / Problem Management background. This role will assist in identifying The Big Rocks or themes/trends/areas of opportunity to help improve IT production stability.Required Skills and Abilities:7+ years of Business Analyst experience3-5 years of Incident Management experience3-5 years of Problem Management experienceEXCELLENT Communication skillsCommunicating ideas and viewpoints to executives and senior managementActing as a liaison between business and IT groups.Knowledge of ServiceNow reports/reportingProficiency in MS Office (Word, Excel, PowerPoint)Knowledge of Microsoft Visio and Access is advantageousCreate ad hoc reports to demonstrate theory/risk/findingBuild/maintain relationships with key stakeholdersIdentify innovative ways to increase IT Availability/StabilityCreating monthly metric and performance reportsProven experience as a business analystHandle multiple projects in a fast-paced environmentExcellent problem-solving and analytical skillsBachelors degree in business, accounting, IT or any related fieldITIL Certified would be a plus

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.