Amazon
Program Manager II, Amazon Payment Products
Amazon, Seattle, Washington, us, 98127
Program Manager II, Amazon Payment Products
At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’.Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day 1. Remember, at Amazon ‘It’s always Day 1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities.The program manager will directly sponsor coordinating projects prioritization and next features along with our tech teams and support to evolve our payments experience by working backward to the customers, analyzing the main KPIs and proposing new solutions to improve our customer journey for our Amazon Payment Products program.Key Job Responsibilities
Implement new features and continuously enhance the paying customer experience for our payment products in Brazil;Engage with partners to discuss products focused on developing new product features;Follow the product KPIs to work on opportunities to improve activation, reduce churn and drive acquisition.About The Team
Our vision is to be the provider of the most innovative, secure and customer-friendly payment options to customers in BR, providing access, driving engagement and increasing affordability through the value-added benefits and seamless experience that our products offer.BASIC QUALIFICATIONS
5+ years of program or project management experience5+ years of working cross-functionally with tech and non-tech teams experience5+ years of defining and implementing process improvement initiatives using data and metrics experienceBachelor's degreeKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS
3+ years of driving end-to-end delivery, and communicating results to senior leadership experience3+ years of driving process improvements experienceExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesPosted:
April 7, 2024 (Updated about 16 hours ago)Posted:
September 1, 2024 (Updated about 16 hours ago)Posted:
September 5, 2024 (Updated 1 day ago)Posted:
September 3, 2024 (Updated 2 days ago)Posted:
August 13, 2024 (Updated 2 days ago)Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’.Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day 1. Remember, at Amazon ‘It’s always Day 1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities.The program manager will directly sponsor coordinating projects prioritization and next features along with our tech teams and support to evolve our payments experience by working backward to the customers, analyzing the main KPIs and proposing new solutions to improve our customer journey for our Amazon Payment Products program.Key Job Responsibilities
Implement new features and continuously enhance the paying customer experience for our payment products in Brazil;Engage with partners to discuss products focused on developing new product features;Follow the product KPIs to work on opportunities to improve activation, reduce churn and drive acquisition.About The Team
Our vision is to be the provider of the most innovative, secure and customer-friendly payment options to customers in BR, providing access, driving engagement and increasing affordability through the value-added benefits and seamless experience that our products offer.BASIC QUALIFICATIONS
5+ years of program or project management experience5+ years of working cross-functionally with tech and non-tech teams experience5+ years of defining and implementing process improvement initiatives using data and metrics experienceBachelor's degreeKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS
3+ years of driving end-to-end delivery, and communicating results to senior leadership experience3+ years of driving process improvements experienceExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesPosted:
April 7, 2024 (Updated about 16 hours ago)Posted:
September 1, 2024 (Updated about 16 hours ago)Posted:
September 5, 2024 (Updated 1 day ago)Posted:
September 3, 2024 (Updated 2 days ago)Posted:
August 13, 2024 (Updated 2 days ago)Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
#J-18808-Ljbffr