Yoakum National Bank
Vice President of Operations
Yoakum National Bank, San Antonio, Texas, United States, 78208
We are seeking a Vice President of Operations for our San Antonio Office
Job Summary:
The Vice President of Operations reports to and will collaborate closely with the COO to lead the Deposit Operations, Treasury Management, and Call Center teams. This role demands a high level of detail and creativity to identify and implement innovative solutions that enhance operational efficiency and customer satisfaction.
Key Responsibilities:
Strategic Leadership:
Develop and execute operational strategies in alignment with the company’s goals and objectives.
Collaborate with the COO to drive organizational growth and operational excellence.
Lead and inspire the Deposit Operations, Treasury Management, and Call Center teams to achieve high performance.
Operational Management:
Oversee operations of the Deposit Operations, Treasury Management, and Call Center teams.
Ensure department compliance with regulatory requirements and internal policies.
Oversee the implementation of best practices to optimize processes and improve efficiency.
Innovation and Improvement:
Identify opportunities for process improvements and create and/or suggest innovative solutions to be implemented by each team.
Foster a culture of continuous improvement and creativity within the teams.
Utilize data-driven insights to enhance operational performance and customer experience.
Collaborate with the finance team to ensure accurate financial reporting and forecasting.
Team Development:
Recruit, train, and develop high-performing team members.
Provide mentorship and guidance to team leaders and staff.
Promote a positive and collaborative work environment.
Monitor key performance indicators (KPIs) and implement corrective actions as needed.
Stakeholder Engagement:
Build and maintain strong relationships with internal and external stakeholders.
Represent the company in industry forums and networking events.
Communicate effectively with the COO.
Qualifications:
Bachelor’s degree in Business Administration, Finance, or a related field (Master’s degree preferred).
Minimum of 10 years of experience in operations management, with a focus on deposit operations, treasury management, and call center management.
Proven track record of leading and developing high-performing teams.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to think creatively and strategically.
Knowledge of regulatory requirements and industry best practices.
Prior experience with small community banks is preferred.
Skills:
Leadership and team management
Strategic planning and execution
Process improvement and innovation
Financial acumen
Data analysis and decision-making
Excellent communication and presentation skills
Relationship building and stakeholder management
Benefits:
Yoakum National Bank is a competitive employer and provides many benefits from a choice of insurance coverages to company-matched 401k contributions.
Who we are:
Yoakum National Bank was chartered in 1890 and remains to this day a full-service, local financial institution, focused on providing banking services and personal loans to individuals and small business owners in Texas, especially in the Yoakum, Odessa/Midland, and Katy markets. We are in the growth mode and expect to be growing substantially in size, reach, and range of services over the next several years.
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Job Summary:
The Vice President of Operations reports to and will collaborate closely with the COO to lead the Deposit Operations, Treasury Management, and Call Center teams. This role demands a high level of detail and creativity to identify and implement innovative solutions that enhance operational efficiency and customer satisfaction.
Key Responsibilities:
Strategic Leadership:
Develop and execute operational strategies in alignment with the company’s goals and objectives.
Collaborate with the COO to drive organizational growth and operational excellence.
Lead and inspire the Deposit Operations, Treasury Management, and Call Center teams to achieve high performance.
Operational Management:
Oversee operations of the Deposit Operations, Treasury Management, and Call Center teams.
Ensure department compliance with regulatory requirements and internal policies.
Oversee the implementation of best practices to optimize processes and improve efficiency.
Innovation and Improvement:
Identify opportunities for process improvements and create and/or suggest innovative solutions to be implemented by each team.
Foster a culture of continuous improvement and creativity within the teams.
Utilize data-driven insights to enhance operational performance and customer experience.
Collaborate with the finance team to ensure accurate financial reporting and forecasting.
Team Development:
Recruit, train, and develop high-performing team members.
Provide mentorship and guidance to team leaders and staff.
Promote a positive and collaborative work environment.
Monitor key performance indicators (KPIs) and implement corrective actions as needed.
Stakeholder Engagement:
Build and maintain strong relationships with internal and external stakeholders.
Represent the company in industry forums and networking events.
Communicate effectively with the COO.
Qualifications:
Bachelor’s degree in Business Administration, Finance, or a related field (Master’s degree preferred).
Minimum of 10 years of experience in operations management, with a focus on deposit operations, treasury management, and call center management.
Proven track record of leading and developing high-performing teams.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to think creatively and strategically.
Knowledge of regulatory requirements and industry best practices.
Prior experience with small community banks is preferred.
Skills:
Leadership and team management
Strategic planning and execution
Process improvement and innovation
Financial acumen
Data analysis and decision-making
Excellent communication and presentation skills
Relationship building and stakeholder management
Benefits:
Yoakum National Bank is a competitive employer and provides many benefits from a choice of insurance coverages to company-matched 401k contributions.
Who we are:
Yoakum National Bank was chartered in 1890 and remains to this day a full-service, local financial institution, focused on providing banking services and personal loans to individuals and small business owners in Texas, especially in the Yoakum, Odessa/Midland, and Katy markets. We are in the growth mode and expect to be growing substantially in size, reach, and range of services over the next several years.
#J-18808-Ljbffr