T-MOBILE USA, Inc.
Sr Project Manager - Technical
T-MOBILE USA, Inc., Overland Park, Kansas, United States, 66213
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview
Contributes to T-Mobile success by delivering and implementing large or complex new systems, projects, processes, and/or programs that improve profitability, reduce costs, streamline operations, or enhance service to the business and customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and implement new solutions.Job Responsibilities:Assembles key players on the project team and nurtures internal working relationships across the enterprise which fosters the development of cross functional teamwork. Delegates project responsibilities and task interfaces, directs, motivates and manages the project work and resources involved within the project. Ensures timely activity, integration and productivity of technical support and administers efficient use of resources to meet requirements with clear identification of task completion. Questions ambiguous responsibilities and manages conflicts to an early resolution and escalation of any unresolved issues. Plays a support role with technical solutions ensuring all groups' responsibilities are included.Facilitates the creation of the project charter and examines project related technical documentation for completeness and latest versions and ensures availability and distribution to all project team members. Ensures required document review and approvals according to company standards and processes.Facilitates creation of work breakdown structures, develops and updates project schedules/plans with actual and forecasted deliverables and manages deviations from plan. Analyzes validity of schedules submitted by outside parties contributing to the project. Distributes schedules in various formats and detail to suit different users or audiences. Monitors actual project progress, compares to baseline and reports progress against schedule. Documents, obtains approval, and tracks all changes in project parameters. Produces detailed reports and notifications as appropriate and communicates project status to respective stakeholders and project sponsor. Approves or recommends all required commitments and liaises with supplier and contractor representatives.Identifies risks in projects and uses proven PM techniques to assess and mitigate. Facilitates project risk reviews and appropriate mitigation. Examines risks associated with the work, proposed contracts and major changes, and makes recommendations for handling or equitable sharing. Documents the impacts on schedule of proposed changes and develops program solutions to minimize the impact and ensure alignment to time and scope.Attends and/or hosts management and project team meetings as required keeping the project team informed and progressing including project reviews with stakeholders as necessary to perform ongoing assessments on the progress of projects.Upon project completion or premature cessation, closes all project documentation and archives actual appropriate records and achievements for estimating future similar projects. Coordinates practical details of the transfer of the care, custody and control of the final product including assembly and transfer of operational and maintenance documentation. Provides recommendations of lessons learned for improvements in process and procedure both within the PM structure as well as across groups.Education:Bachelor's degree in computer science, Business Administration, Project Management or combination of equivalent experience and education.Work Experience:4-7 years industry experience as a program or product manager within a technology environment, with a progressive record of successful delivery of complex solutions, systems, or services.Experience working on projects in a wireless industry.Knowledge, Skills and Abilities:Microsoft Office (Required)Microsoft Project (Required)Communication (Required)Product Lifecycle Management (Required)Project Management (Required)Problem Solving (Required)Accounting (Required)Wireless (Preferred)Licenses and Certifications:Project Management Professional (PMP) (Preferred)* At least 18 years of age* Legally authorized to work in the United StatesTravel:Travel Required (Yes/No): NoDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoBase Pay Range: $94,100 - $169,700Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com
or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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Contributes to T-Mobile success by delivering and implementing large or complex new systems, projects, processes, and/or programs that improve profitability, reduce costs, streamline operations, or enhance service to the business and customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and implement new solutions.Job Responsibilities:Assembles key players on the project team and nurtures internal working relationships across the enterprise which fosters the development of cross functional teamwork. Delegates project responsibilities and task interfaces, directs, motivates and manages the project work and resources involved within the project. Ensures timely activity, integration and productivity of technical support and administers efficient use of resources to meet requirements with clear identification of task completion. Questions ambiguous responsibilities and manages conflicts to an early resolution and escalation of any unresolved issues. Plays a support role with technical solutions ensuring all groups' responsibilities are included.Facilitates the creation of the project charter and examines project related technical documentation for completeness and latest versions and ensures availability and distribution to all project team members. Ensures required document review and approvals according to company standards and processes.Facilitates creation of work breakdown structures, develops and updates project schedules/plans with actual and forecasted deliverables and manages deviations from plan. Analyzes validity of schedules submitted by outside parties contributing to the project. Distributes schedules in various formats and detail to suit different users or audiences. Monitors actual project progress, compares to baseline and reports progress against schedule. Documents, obtains approval, and tracks all changes in project parameters. Produces detailed reports and notifications as appropriate and communicates project status to respective stakeholders and project sponsor. Approves or recommends all required commitments and liaises with supplier and contractor representatives.Identifies risks in projects and uses proven PM techniques to assess and mitigate. Facilitates project risk reviews and appropriate mitigation. Examines risks associated with the work, proposed contracts and major changes, and makes recommendations for handling or equitable sharing. Documents the impacts on schedule of proposed changes and develops program solutions to minimize the impact and ensure alignment to time and scope.Attends and/or hosts management and project team meetings as required keeping the project team informed and progressing including project reviews with stakeholders as necessary to perform ongoing assessments on the progress of projects.Upon project completion or premature cessation, closes all project documentation and archives actual appropriate records and achievements for estimating future similar projects. Coordinates practical details of the transfer of the care, custody and control of the final product including assembly and transfer of operational and maintenance documentation. Provides recommendations of lessons learned for improvements in process and procedure both within the PM structure as well as across groups.Education:Bachelor's degree in computer science, Business Administration, Project Management or combination of equivalent experience and education.Work Experience:4-7 years industry experience as a program or product manager within a technology environment, with a progressive record of successful delivery of complex solutions, systems, or services.Experience working on projects in a wireless industry.Knowledge, Skills and Abilities:Microsoft Office (Required)Microsoft Project (Required)Communication (Required)Product Lifecycle Management (Required)Project Management (Required)Problem Solving (Required)Accounting (Required)Wireless (Preferred)Licenses and Certifications:Project Management Professional (PMP) (Preferred)* At least 18 years of age* Legally authorized to work in the United StatesTravel:Travel Required (Yes/No): NoDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoBase Pay Range: $94,100 - $169,700Corporate Bonus Target: 15%The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com
or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
#J-18808-Ljbffr