Voala
Program Supervisor
Voala, Los Angeles, California, United States, 90079
VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at
www.voala.org .PAY RATE:
$27.44 - $28.89 PER HOURJOB SUMMARY AND PURPOSEThe Program Supervisor provides experience-based competencies and administrative assistance to further the efforts of the Case Manager and Housing Specialist to fulfill the mission of VOALA: obtain stable housing and increase access to care for low income persons.DUTIES AND RESPONSIBILITIESAchieve grant objectives by supervising the program staff, providing expertise, and monitoring service delivery, while providing information to the Director, highlighting progress in reaching goals;Coordinate day-to-day operations of program service providers, overseeing intake, creation of service plans and delivery of services to clients;Conduct weekly case conferencing and monthly case files audits to assure participant records are complete and accurate;Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program procedures;Assist Director with implementing policies, procedures and forms that facilitate the effective operation of intensive case management and delivery of high-quality services – train and mentor staff;Coordinate outreach and collaboration efforts with community partners and stakeholders;Other duties as assigned.Qualifications
REQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications;Valid California driver’s license, acceptable proof of automobile insurance, and/or reliable mode of transportation.EDUCATION:Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years).EXPERIENCE:1 year of supervisory experience in a social services organization (leading programs, projects, or staff).PREFERRED QUALIFICATIONS:Master’s Degree of Social Work;Ability to work with people from various backgrounds and/or limited English capabilities;Knowledge about community resources;Experience connecting clients to resources.
#J-18808-Ljbffr
www.voala.org .PAY RATE:
$27.44 - $28.89 PER HOURJOB SUMMARY AND PURPOSEThe Program Supervisor provides experience-based competencies and administrative assistance to further the efforts of the Case Manager and Housing Specialist to fulfill the mission of VOALA: obtain stable housing and increase access to care for low income persons.DUTIES AND RESPONSIBILITIESAchieve grant objectives by supervising the program staff, providing expertise, and monitoring service delivery, while providing information to the Director, highlighting progress in reaching goals;Coordinate day-to-day operations of program service providers, overseeing intake, creation of service plans and delivery of services to clients;Conduct weekly case conferencing and monthly case files audits to assure participant records are complete and accurate;Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program procedures;Assist Director with implementing policies, procedures and forms that facilitate the effective operation of intensive case management and delivery of high-quality services – train and mentor staff;Coordinate outreach and collaboration efforts with community partners and stakeholders;Other duties as assigned.Qualifications
REQUIREMENTS:Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications;Valid California driver’s license, acceptable proof of automobile insurance, and/or reliable mode of transportation.EDUCATION:Bachelor's degree in Social Work (or related discipline) or a combination of relevant education and experience (4 years).EXPERIENCE:1 year of supervisory experience in a social services organization (leading programs, projects, or staff).PREFERRED QUALIFICATIONS:Master’s Degree of Social Work;Ability to work with people from various backgrounds and/or limited English capabilities;Knowledge about community resources;Experience connecting clients to resources.
#J-18808-Ljbffr