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Deutsche Bank

Customer Success Engineer (Kubernetes/OpenShift) - Vice President

Deutsche Bank, Jacksonville, Florida, United States, 32290


Job Title : Customer Success Engineer (Kubernetes/OpenShift)

Corporate Title : Vice President

Location : Jacksonville, FL

OverviewWe are looking for a highly experienced engineer to join our Customer Success Team, a white-glove service for internal application teams, and a trusted advisor for RedHat OpenShift deployments. As the Customer Success Engineer, you will have a strong background in Linux containers, RedHat OpenShift, and software development or automation. A background in customer-facing roles and strong communication skills is also highly desired since this is a customer-facing role.

Most of all, we are looking for someone that shares our passion for helping application teams build automated software deployments in a containerized environment. Our team is built with individuals from a diverse background of experience. So, if you believe your background isn't a perfect fit, but have a strong interest in the role, we encourage you to apply anyway.

What We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaborationA hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer daysEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsEducational resources, matching gift, and volunteer programsWhat You'll DoWork with application team members of all experience levels to deploy applicationsDevelop, test, and deploy pipelines automating container buildsCommunicate the challenges of application teams to engineering and operationsCreate and update documents detailing processes, best practices, and deployment examplesLead Genius Bars and Tech Talk meetings with hundreds of application developersFacilitate discussions with business leaders from different business unitsHow You'll LeadBring challenges faced by customers to the engineering teamDiscuss ongoing issues with operationsDisseminate information to application teams and the broader organizationSkills You'll NeedCoding or scripting like: Java, C++, JavaScript, Bash, PythonLinux containers in a Kubernetes environmentPublic speaking, written and verbal communicationsExperience in troubleshooting automation of Linux container pipelinesSkills That Will Help You ExcelCloud knowledge, particularly Google Cloud PlatformAutomation platforms like Jenkins, TeamCity, GitOps, Ansible, TerraformRedHat OpenShift, RHELExperience working with Application Programming Interface driven automationBuilding strong relationshipsExpectationsIt is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.

Deutsche Bank Values & DiversityWe believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.#J-18808-Ljbffr