Deutsche Bank
Customer Success Engineer (Kubernetes/OpenShift) - Vice President (Open)
Deutsche Bank, Jacksonville, Florida, United States, 32290
Job Title : Customer Success Engineer (Kubernetes/OpenShift)
Corporate Title : Vice PresidentLocation : Jacksonville, FLOverviewThis role for Platform as a Service (PaaS) sits within Application Platforms. The Application Platforms mission is to build the commercial, technical, architectural, and operational frameworks that will allow Deutsche Bank to operate successfully and securely. PaaS is the strategic application hosting platform of the Bank and hosts more than 50% of the bank's workloads. Responsible for the delivery of on-premises and public-cloud based Platform as a Service using third-party vendor solutions that leverage Docker and Kubernetes. It will provide on-demand access to technology services needed to build, host, and manage bank applications using a variety of infrastructure solutions.What We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaborationA hybrid working model, allowing for in-office/work from home flexibility, generous vacation, personal and volunteer daysEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsEducational resources, matching gift, and volunteer programsWhat You'll DoContribute to the effective and efficient handling of all levels of technical support requests from basic user questions to issues requiring more in-depth technical and problem-solving skillsProvide advice and information to customers and partners regarding general cloud infrastructure as service offerings and best practicesExercise excellent judgment, at a faster-than-average pace, while paying extremely close attention to detail and courtesyInteract with various internal teams on critical escalations, including engineering and operations, and facilitate communication between customers and those teamsProduce written designs and documentation regarding proposed or actual cloud deployments to promote best practicesAutomate repetitive tasks using continuous build technologiesSkills You'll NeedStrong OpenShift/Kubernetes experience - especially in the deployment of workloads onto Kubernetes-based platformsStrong Java knowledge and development experience building modern Java applicationsAwareness of automation, micro-services architecture, and managing apps on clouds. Experience with Google Cloud Platform is an added advantage or any other cloud platformExperience with application deployment in Unix/Linux environmentsUse of Jenkins, TeamCity or similar technologies for continuous integration and automation to accomplish repetitive tasksSkills That Will Help You ExcelStrong communication skillsAbility to work within an Agile environmentSelf-motivatedSelf-starterConfident dealing with other internal technical groupsExpectationsIt is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.The salary range for this position in Jacksonville is $100,000 to $155,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location, and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.Deutsche Bank Values & DiversityWe believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging.We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.
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Corporate Title : Vice PresidentLocation : Jacksonville, FLOverviewThis role for Platform as a Service (PaaS) sits within Application Platforms. The Application Platforms mission is to build the commercial, technical, architectural, and operational frameworks that will allow Deutsche Bank to operate successfully and securely. PaaS is the strategic application hosting platform of the Bank and hosts more than 50% of the bank's workloads. Responsible for the delivery of on-premises and public-cloud based Platform as a Service using third-party vendor solutions that leverage Docker and Kubernetes. It will provide on-demand access to technology services needed to build, host, and manage bank applications using a variety of infrastructure solutions.What We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaborationA hybrid working model, allowing for in-office/work from home flexibility, generous vacation, personal and volunteer daysEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsEducational resources, matching gift, and volunteer programsWhat You'll DoContribute to the effective and efficient handling of all levels of technical support requests from basic user questions to issues requiring more in-depth technical and problem-solving skillsProvide advice and information to customers and partners regarding general cloud infrastructure as service offerings and best practicesExercise excellent judgment, at a faster-than-average pace, while paying extremely close attention to detail and courtesyInteract with various internal teams on critical escalations, including engineering and operations, and facilitate communication between customers and those teamsProduce written designs and documentation regarding proposed or actual cloud deployments to promote best practicesAutomate repetitive tasks using continuous build technologiesSkills You'll NeedStrong OpenShift/Kubernetes experience - especially in the deployment of workloads onto Kubernetes-based platformsStrong Java knowledge and development experience building modern Java applicationsAwareness of automation, micro-services architecture, and managing apps on clouds. Experience with Google Cloud Platform is an added advantage or any other cloud platformExperience with application deployment in Unix/Linux environmentsUse of Jenkins, TeamCity or similar technologies for continuous integration and automation to accomplish repetitive tasksSkills That Will Help You ExcelStrong communication skillsAbility to work within an Agile environmentSelf-motivatedSelf-starterConfident dealing with other internal technical groupsExpectationsIt is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.The salary range for this position in Jacksonville is $100,000 to $155,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location, and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.Deutsche Bank Values & DiversityWe believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds, and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging.We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.
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