Hilton Santa Clara
Director of Sales and Marketing
Hilton Santa Clara, Santa Clara, California, us, 95053
Description
We are seeking a dynamic and experienced Director of Sales and Marketing to join our team at our Hilton Santa Clara hotel. The ideal candidate will be responsible for leading the sales and marketing efforts to drive revenue and maximize profitability for the hotel. The DOSM is responsible for the overall operations of sales and marketing. Emphasis is on attaining the hotel goals of maximum revenue and profit while providing the guest with the highest level of quality service. Develops marketing plans, sales quotas and forecasts. Also responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments. Generates a high profile and quality perception in the market place. Supervises the sales department.BenefitsDental, Medical, and Vision401K MatchVacation, sick and holiday payFree Parking at the hotelMeals providedEducation AssistanceRoom Rate Discounts with any Hilton Brand HotelAdditional Room Discounts for select hotels within portfolioTwo pairs of slip resistant shoes a yearPaid Time Off, Paid Sick TimeJob Training, Opportunity for AdvancementDiscount rates for travel such as car rental, theme parks, and much more
Responsibilities:Lead and direct the development and implementation of strategic sales and marketing plans and initiatives to include, but not limited to, interacting with clients and the media, directing solicitation efforts, securing business, operating information management systems, preparing and presenting statistical and performance reports and managing all financial aspects of the operation.Develop and implement strategic sales and marketing plans to achieve revenue targets.Lead and motivate the sales and marketing team to ensure exceptional performance.Build and maintain strong relationships with clients, partners, and stakeholders.
Develop pricing and market strategies with the General Manager and Revenue Manager, constant monitoring of competition and marketplace in general; must be prepared and able to react under fluctuating market conditions.Prepare and execute annual marketing plan, promotion and advertising plans covering sales, food and beverage events, hotel promotions, media relations as well as participating in multiple property campaigns.Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.Analyze market trends and competitor activities to identify opportunities for growth.
Oversee the development of marketing collateral and promotional materials.
Participate in associate recognition and key community activities.Collaborate with other departments to ensure a seamless guest experience.
Requirements:Proven experience in a similar role within the hospitality industry.
Strong leadership and communication skills.
Excellent sales and negotiation abilities.
Ability to work in a fast-paced environment and meet deadlines.
A minimum of 5 years of Sales and Marketing experience including a minimum of 2 years serving in a director role in overseeing a sales and marketing management team.Strong written and verbal communication skills, as well as the ability to conduct effective group meetings and presentations.Experience in the hospitality industry a must (hotel or restaurant).Full-service Hotel experience required.Hilton experience highly preferred.
Qualifications:Knowledge of local competition and industry trends.Excellent decision making ability and analytical skills.Be able to multi-task various job duties daily.Ability to work flexible schedules, including weekends and holidays.Bachelor's degree from a four year college or university or equivalent education/experience.Experience building a sales organization structure & practices from the ground up.If you are a results-driven professional with a passion for sales and marketing in the hospitality industry, we would love to hear from you. Join our team and help us elevate the success of our hotel. Apply now!Compensation: $155k - 165K.The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call (408)562-6714 or email Ngoc Diep at ngoc.diep@hiltonsantaclara.com to let us know the nature of your request.QualificationsBehaviors
Leader - Inspires teammates to follow themDetail Oriented - Capable of carrying out a given task with all details necessary to get the task done wellTeam Player - Works well as a member of a groupMotivations
Goal Completion - Inspired to perform well by the completion of tasksAbility to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organizationFinancial - Inspired to perform well by monetary reimbursementEducation
Bachelors of Tourism Management (preferred)Experience
1 years: Experience building a sales organization structure & practices from the ground up. (required)2 years: A minimum of 2 years serving in a director role in overseeing a sales and marketing management team. (required)5 years: A minimum of 5 years of Sales and Marketing experience at a hotel. (required)Licenses & Certifications
Hilton University (preferred)Human Traffic Training (preferred)CPR (preferred)Skills
Meeting Planning (preferred)Revenue Analysis (preferred)Forecasting (required)Decision Making (preferred)Critical Thinking (preferred)Contract Negotiation (required)Multi-Tasking (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
We are seeking a dynamic and experienced Director of Sales and Marketing to join our team at our Hilton Santa Clara hotel. The ideal candidate will be responsible for leading the sales and marketing efforts to drive revenue and maximize profitability for the hotel. The DOSM is responsible for the overall operations of sales and marketing. Emphasis is on attaining the hotel goals of maximum revenue and profit while providing the guest with the highest level of quality service. Develops marketing plans, sales quotas and forecasts. Also responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments. Generates a high profile and quality perception in the market place. Supervises the sales department.BenefitsDental, Medical, and Vision401K MatchVacation, sick and holiday payFree Parking at the hotelMeals providedEducation AssistanceRoom Rate Discounts with any Hilton Brand HotelAdditional Room Discounts for select hotels within portfolioTwo pairs of slip resistant shoes a yearPaid Time Off, Paid Sick TimeJob Training, Opportunity for AdvancementDiscount rates for travel such as car rental, theme parks, and much more
Responsibilities:Lead and direct the development and implementation of strategic sales and marketing plans and initiatives to include, but not limited to, interacting with clients and the media, directing solicitation efforts, securing business, operating information management systems, preparing and presenting statistical and performance reports and managing all financial aspects of the operation.Develop and implement strategic sales and marketing plans to achieve revenue targets.Lead and motivate the sales and marketing team to ensure exceptional performance.Build and maintain strong relationships with clients, partners, and stakeholders.
Develop pricing and market strategies with the General Manager and Revenue Manager, constant monitoring of competition and marketplace in general; must be prepared and able to react under fluctuating market conditions.Prepare and execute annual marketing plan, promotion and advertising plans covering sales, food and beverage events, hotel promotions, media relations as well as participating in multiple property campaigns.Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.Analyze market trends and competitor activities to identify opportunities for growth.
Oversee the development of marketing collateral and promotional materials.
Participate in associate recognition and key community activities.Collaborate with other departments to ensure a seamless guest experience.
Requirements:Proven experience in a similar role within the hospitality industry.
Strong leadership and communication skills.
Excellent sales and negotiation abilities.
Ability to work in a fast-paced environment and meet deadlines.
A minimum of 5 years of Sales and Marketing experience including a minimum of 2 years serving in a director role in overseeing a sales and marketing management team.Strong written and verbal communication skills, as well as the ability to conduct effective group meetings and presentations.Experience in the hospitality industry a must (hotel or restaurant).Full-service Hotel experience required.Hilton experience highly preferred.
Qualifications:Knowledge of local competition and industry trends.Excellent decision making ability and analytical skills.Be able to multi-task various job duties daily.Ability to work flexible schedules, including weekends and holidays.Bachelor's degree from a four year college or university or equivalent education/experience.Experience building a sales organization structure & practices from the ground up.If you are a results-driven professional with a passion for sales and marketing in the hospitality industry, we would love to hear from you. Join our team and help us elevate the success of our hotel. Apply now!Compensation: $155k - 165K.The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call (408)562-6714 or email Ngoc Diep at ngoc.diep@hiltonsantaclara.com to let us know the nature of your request.QualificationsBehaviors
Leader - Inspires teammates to follow themDetail Oriented - Capable of carrying out a given task with all details necessary to get the task done wellTeam Player - Works well as a member of a groupMotivations
Goal Completion - Inspired to perform well by the completion of tasksAbility to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organizationFinancial - Inspired to perform well by monetary reimbursementEducation
Bachelors of Tourism Management (preferred)Experience
1 years: Experience building a sales organization structure & practices from the ground up. (required)2 years: A minimum of 2 years serving in a director role in overseeing a sales and marketing management team. (required)5 years: A minimum of 5 years of Sales and Marketing experience at a hotel. (required)Licenses & Certifications
Hilton University (preferred)Human Traffic Training (preferred)CPR (preferred)Skills
Meeting Planning (preferred)Revenue Analysis (preferred)Forecasting (required)Decision Making (preferred)Critical Thinking (preferred)Contract Negotiation (required)Multi-Tasking (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)