Logo
Cisco Systems, Inc.

Senior Director - Product Management, SOC and Incident Response

Cisco Systems, Inc., San Jose, California, United States, 95199


Senior Director - Product Management, SOC and Incident Response

Application Deadline: Sep 16th 2 PM ETWe are seeking a Sr. Director - Product Management, to lead the joint Talos and Splunk offering to the SOC. You will join us in defining the future of Security Operational Centers in a fast-paced and dynamic start-up-like environment! You will work with Talos research and engineering groups, Splunk PMs, customers, Legal, Sales, UX, Marketing, and other functions to define, enhance, and evolve our threat intelligence and Incident Response portfolio of services. Your responsibilities will be end to end, from problem discovery and user story refinement, all the way through to delivering impactful solutions that customers love.We are looking for someone who can work with an excellent team to own SOC specific customer problems and define customer outcomes, support their position with customer, competitor, and sales data, and work effectively in a highly distributed team environment. It's in our culture to learn, adapt, and improve, so you'll be someone who isn't afraid to try new things.What You'll Do

You'll distill a vision into a compelling roadmap that focuses on solving customers' skill gaps, and skill shortage in the SOC and delivering measurable customer outcomes.Analyze and break down complex problems in the SOC and across security teams, CISO, and the Board into discrete user stories with clear acceptance criteria.Develop new innovative offering to advance the detection and remediation of cyber attacks.Devise go-to-market process, plan timelines, launch scenarios, pricing and promotions.Undertake constant competitor analysis.Develop a joint go-to-market strategy and execution plan with sales.Validate requirements and resulting services with customers and partners to ensure success.Develop service success metrics and structure an effective experimentation framework in partnership with our research team.What We're Looking For

Start-up mentality: You must thrive in a start-up-like environment.Technical Acuity: You will work closely with Incident Response teams, threat researchers, and sales to understand needs and trade-offs and their impact on the services. Being comfortable with Security Operations, threat hunting, Incident response teams and security technologies is an asset.Curiosity: The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions.Ownership: Take the responsibility of delivering successful services to heart, and step in wherever needed, even if crossing typical role boundaries.Communication: Effective communication with any audience (company leadership, engineering, customers, and more) is key to success in this role.Attitude & Ambition: Be self-starter and be able to work with ambiguity and not afraid to fail. They are a team first but willing to take the lead with minimal guidance and supervision.Who You Are

You're a proven SOC leader with the ability to balance completeness and quick business results, optimizing for speed, effectiveness with persuasion skills and an ability to lead without direct authority and thrive in ambiguous situations. Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret data and insights to inform strategies with a customer-centric approach on delivering exceptional value and experience through product offerings.Minimum Qualifications

Bachelor's degree or an equivalent minimum of 10+ years' experience in security operations with a company in the security, infrastructure, networking, or a related software field.Demonstrable experience in delivering customer value and working with distributed sales and engineering teams in a competitive cybersecurity landscape.Proven experience in hands-on SOC and providing consultative leadership to threat intelligence, product management teams.Preferred Qualifications

You have experience writing user stories and acceptance criteria and are comfortable letting your written words speak for you across teams and time zones.You have a passion and demonstrable experience in solving for skill and knowledge gaps with effective combination of technology and people.Prior experience with speaking engagement at cybersecurity events and skilled in executive briefings on threat landscape.Why Cisco

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's redefining our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to work.We offer extensive employee benefits including 20 days of PTO, 10 paid volunteering days, paid birthday off, 401k match with NO vesting, generous health/dental/vision benefits and much more.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#wearecisco

#J-18808-Ljbffr