HEI Hotels & Resorts
General Manager
HEI Hotels & Resorts, Orlando, Florida, us, 32885
General ManagerJob Locations:
US-FL-Orlando
Requisition ID:
2024-50986
Category:
General Manager and Operations Leadership
Position Type:
Regular Full-Time
FLSA Status:
Exempt
Location Name:
Element Orlando Universal Blvd
About UsWelcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting.
At Element Orlando Universal Blvd., we are proud to be part of the Westin family, a brand known for its wellness and sustainability initiatives. Our hotel is designed with the 'Healthy Actives' traveler in mind, offering spacious, eco-friendly accommodations, state-of-the-art facilities, and thoughtful amenities that make every stay unforgettable.
Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices.
Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers.
If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you.
OverviewLead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Responsibilities
Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.
Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
Travel to attend corporate meetings, sales trips and serve on committees.
Aid Human Resources with associate issues following HEI Hotel and Resorts' policies.
Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
Meet with potential and current clients to promote hotel.
Active involvement in the Sales and Revenue Management function.
Guide other members of the Executive Committee, Management and staff to make sound business decisions.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications
Bachelor's degree preferred.
Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.
Knowledge of hotel operations, including marketing plans, security and safety programs, and hospitality law.
Ability to stand and move throughout hotel property.
Effective verbal and written communication skills.
BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness.
For your physical and mental wellness we offer competitive Medical and Dental programs as well as Vision insurance programs.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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US-FL-Orlando
Requisition ID:
2024-50986
Category:
General Manager and Operations Leadership
Position Type:
Regular Full-Time
FLSA Status:
Exempt
Location Name:
Element Orlando Universal Blvd
About UsWelcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting.
At Element Orlando Universal Blvd., we are proud to be part of the Westin family, a brand known for its wellness and sustainability initiatives. Our hotel is designed with the 'Healthy Actives' traveler in mind, offering spacious, eco-friendly accommodations, state-of-the-art facilities, and thoughtful amenities that make every stay unforgettable.
Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices.
Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers.
If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you.
OverviewLead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Responsibilities
Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.
Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
Travel to attend corporate meetings, sales trips and serve on committees.
Aid Human Resources with associate issues following HEI Hotel and Resorts' policies.
Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
Meet with potential and current clients to promote hotel.
Active involvement in the Sales and Revenue Management function.
Guide other members of the Executive Committee, Management and staff to make sound business decisions.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications
Bachelor's degree preferred.
Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.
Knowledge of hotel operations, including marketing plans, security and safety programs, and hospitality law.
Ability to stand and move throughout hotel property.
Effective verbal and written communication skills.
BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness.
For your physical and mental wellness we offer competitive Medical and Dental programs as well as Vision insurance programs.
Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
#J-18808-Ljbffr