HEI Hotels & Resorts
Executive Meeting Manager
HEI Hotels & Resorts, Orlando, Florida, us, 32885
Executive Meeting ManagerJob Locations: US-FL-OrlandoRequisition ID: 2024-50860Category: Sales and MarketingPosition Type: Regular Full-TimeFLSA Status: ExemptLocation Name: Element Orlando Universal BlvdDiscretionary Performance Bonus Eligible: YesTipped / Service Charge Eligible: No
About UsWelcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting.Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices.Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers.If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you.
OverviewThe Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts.
ResponsibilitiesUnderstand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.Optimize room rental charges.Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.Actively participate in industry related organizations (NACE, MPI).Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.Comfortable with hotel site inspections and client presentations.Excellent creative skills to provide innovative set-ups, menus, and functions for groups.Work closely with banquet department on operations and event execution.Provide overall direction, coordination, and ongoing evaluation of operations.Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.Excellent knowledge of computers, specifically Delphi, Word, and Excel.Monitor group room blocks and pick up, generate detailed resumes for the operating departments.Ability to work with outside vendors to ensure client satisfaction for all events/groups.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned.
QualificationsPrior experience in the field of hospitality with specific experience in catering sales is essential.1+ year within the Hospitality Industry required.Must have experience at a similar size and quality hotel.High School Diploma required; Bachelor's Degree preferred.Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.Knowledge of sales skills, revenue management, training, and motivation of peers.Ability to execute appropriate action plans.Effective verbal and written communication skills.
BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness.For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off.Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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About UsWelcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando's entertainment district, our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting.Our commitment to sustainability is evident in every aspect of our operations. We are a proud participant in the Green Key Eco-Rating Program, reflecting our dedication to environmental stewardship and sustainable tourism practices.Our team is the heart of our hotel, and we believe in fostering a supportive, inclusive, and dynamic work environment where everyone can thrive. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers.If you're passionate about making a difference, delivering exceptional guest experiences, and being part of a team that values sustainability and wellness, we would love to hear from you.
OverviewThe Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts.
ResponsibilitiesUnderstand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.Optimize room rental charges.Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.Actively participate in industry related organizations (NACE, MPI).Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.Comfortable with hotel site inspections and client presentations.Excellent creative skills to provide innovative set-ups, menus, and functions for groups.Work closely with banquet department on operations and event execution.Provide overall direction, coordination, and ongoing evaluation of operations.Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.Excellent knowledge of computers, specifically Delphi, Word, and Excel.Monitor group room blocks and pick up, generate detailed resumes for the operating departments.Ability to work with outside vendors to ensure client satisfaction for all events/groups.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned.
QualificationsPrior experience in the field of hospitality with specific experience in catering sales is essential.1+ year within the Hospitality Industry required.Must have experience at a similar size and quality hotel.High School Diploma required; Bachelor's Degree preferred.Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.Knowledge of sales skills, revenue management, training, and motivation of peers.Ability to execute appropriate action plans.Effective verbal and written communication skills.
BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness.For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off.Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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