HEI Hotels & Resorts
Conference Services Manager
HEI Hotels & Resorts, Denver, Colorado, United States, 80285
Conference Services Manager
Job Locations:
US-CO-DenverRequisition ID:
2024-49765Category:
CateringPosition Type:
Regular Full-TimeFLSA Status:
ExemptLocation Name:
The Brown Palace Hotel and SpaSalary:
USD $55,000.00 - $60,000.00/Yr.Discretionary Performance Bonus Eligible:
YesTipped / Service Charge Eligible:
NoAbout Us
The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 243 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel, and Friends and Family hotel room discounts.We value U.S. military experience and invite all qualified military candidates to apply.Overview
Application Deadline: 8/8/2024Create the desired conference and meet clients' needs through active communication, planning, and team leadership.Responsibilities
An understanding of both monthly forecasting and the annual budget process.Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.Optimize room rental charges.Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.Actively participate in industry-related organizations (NACE, MPI).Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.Comfortable with hotel site inspections and client presentations.Excellent creative skills to provide innovative set-ups, menus, and functions for groups.Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.Provide overall direction, coordination, and ongoing evaluation of operations.Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.Excellent knowledge of computers, specifically Delphi, Word, and Excel.Monitor group room blocks and pick up, generate detailed resumes for the operating departments.Ability to work with outside vendors to ensure client satisfaction for all events/groups.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications
Prior experience in the field of hospitality with specific experience in catering sales is essential.Minimum of 1 year within the Hospitality Industry required.Must have experience at a similar size and quality hotel.High School Diploma required; Bachelor's Degree preferred.Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.Knowledge of sales skills, revenue management, training, and motivation of peers.Knowledge of hotel features, benefits, and competing hotels within the market.Ability to execute appropriate action plans.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills.Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness.For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Job Locations:
US-CO-DenverRequisition ID:
2024-49765Category:
CateringPosition Type:
Regular Full-TimeFLSA Status:
ExemptLocation Name:
The Brown Palace Hotel and SpaSalary:
USD $55,000.00 - $60,000.00/Yr.Discretionary Performance Bonus Eligible:
YesTipped / Service Charge Eligible:
NoAbout Us
The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 243 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space.In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel, and Friends and Family hotel room discounts.We value U.S. military experience and invite all qualified military candidates to apply.Overview
Application Deadline: 8/8/2024Create the desired conference and meet clients' needs through active communication, planning, and team leadership.Responsibilities
An understanding of both monthly forecasting and the annual budget process.Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.Optimize room rental charges.Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.Actively participate in industry-related organizations (NACE, MPI).Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.Comfortable with hotel site inspections and client presentations.Excellent creative skills to provide innovative set-ups, menus, and functions for groups.Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.Provide overall direction, coordination, and ongoing evaluation of operations.Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.Excellent knowledge of computers, specifically Delphi, Word, and Excel.Monitor group room blocks and pick up, generate detailed resumes for the operating departments.Ability to work with outside vendors to ensure client satisfaction for all events/groups.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications
Prior experience in the field of hospitality with specific experience in catering sales is essential.Minimum of 1 year within the Hospitality Industry required.Must have experience at a similar size and quality hotel.High School Diploma required; Bachelor's Degree preferred.Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.Knowledge of sales skills, revenue management, training, and motivation of peers.Knowledge of hotel features, benefits, and competing hotels within the market.Ability to execute appropriate action plans.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills.Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness.For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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