Other Executive
Chief Operating Officer - Delray Medical Center
Other Executive, Delray Beach, Florida, United States, 33483
MARKET SUMMARY:
Palm Beach Health Network
Delray Medical Center, Delray Beach, Florida
Getting you back to life and feeling better is our goal at Delray Medical Center. Every day our 1,600 employees, 600 doctors, and numerous community volunteers work hard to heal at Delray. We have been named one of the 50 Best Hospitals in America by Healthgrades for the last 10 years. Our highly trained healthcare professionals are here when you need us, no matter your medical or surgical needs.
For more than 30 years, our 536-bed acute care hospital has proudly served the communities of South Palm Beach County. As both a community hospital and a Level I Trauma Center, we can offer several specialized services including cardiac care, orthopedics, rehabilitation, neurosciences, emergency care, and more.
We have earned more than 50 awards for excellence and quality care. These awards mean you, your family, and the community have local access to top-quality medical care.
POSITION SUMMARY:
The Chief Operating Officer has responsibility for the day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards, and values of the facility, Tenet, and the communities served. The Chief Operating Officer collaborates with the facility's Chief Executive Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospital, mission, vision, goals, and objectives while focusing on the patient, physicians, employees, volunteers and the community as customers. He/she is accountable for the department’s direction and coordination.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
Establish a plan to address productivity, operational performance, staff retention, and satisfaction.
Partner with medical staff to foster quality, efficiently provided care. Emerge as a respected leader and decision-maker.
Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement.
Exhibit strong communication, presentation, and listening skills to ensure facility-wide collaboration and coordination, especially as concerned physicians, employees, and the community.
Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
Ensure positive employee relations and trust through communication, education, consistency, and dependability.
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage.
In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
Optimize Execution
Establishes realistic and aggressive team/individual goals, and action plans that deliver results.
Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge.
Optimizes facility’s financial and human resources by overseeing day-to-day operations in a high-quality and cost-conscious manner.
Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization.
Use Astute Judgment
Demonstrates high level complex problem-solving abilities.
Uses highly developed expertise in quantitative analyses to define and support facility goals.
Understands business development and physician recruitment strategies that lead to a competitive advantage.
Working knowledge of patient care standards reflected in federal and state regulations.
Lead Boldly
Takes decisive operational action in high stakes situations or times of crisis and uncertainty.
Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth.
Seeks and champions new ideas and initiatives that create operational/strategic advantage.
Decisively confronts and resolves issues or barriers to success.
Assumes CEO responsibilities in the absence of CEO.
Apply Financial Insights
Understands financial indicators/levels and delivers year-over-year improved financial performance.
Uses financial and productivity analysis vs. anecdotes to make decisions.
Drive Organizational Success
Builds consensus and commitment across disparate facility managers, physicians, and home office staff with often competing priorities.
Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent needs.
Is an effective team member with the facility’s CEO, CFO, CNO, and DBD to pursue new growth, implement new processes, and/or address new challenges.
Provides ongoing feedback, measurement, and assessment process that measure performance to plan and cause course correction for direct reports.
Partners effectively with medical staff to continually improve the quality and level of services provided.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.
High-level, complex problem-solving abilities both in groups and in one-on-one situations.
Demonstrated success in leading process improvement initiatives in a tertiary facility.
First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
Highly developed expertise in quantitative analysis to support the definition and advancement of the facility’s goals and objectives.
Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility.
Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements.
Experience in a system with excellent employee, physician, and patient satisfaction, quality, and outcomes improvement programs.
An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement.
Professional Attributes
The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues.
Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
A high orientation to detail with proven analytical and financial skills.
One who encourages open dialogue and delegates authority and accountability comfortably.
The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.
An individual who has successfully driven initiatives that require coordination from multiple constituencies.
Personal Attributes
An individual of the highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions.
Must listen actively and accurately, and encourage input from others. Provide clear directions.
Excellent oral and written presentation skills. Articulate, good conversationalist, and possessing a gracious demeanor.
A collaborative and operational manager who will give employees a voice and encourage the full participation of all team members.
Education/Certifications:
An undergraduate degree from a recognized and accredited institution is required and MBA/MHA or equivalent is preferred.
Compensation:
A competitive compensation program will be tailored to the selected candidate. The base salary will be supplemented by a performance bonus and a comprehensive, well-rounded benefits program, which includes relocation assistance.
Travel:
Minimal.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.
#LI-SG1
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
#J-18808-Ljbffr
Palm Beach Health Network
Delray Medical Center, Delray Beach, Florida
Getting you back to life and feeling better is our goal at Delray Medical Center. Every day our 1,600 employees, 600 doctors, and numerous community volunteers work hard to heal at Delray. We have been named one of the 50 Best Hospitals in America by Healthgrades for the last 10 years. Our highly trained healthcare professionals are here when you need us, no matter your medical or surgical needs.
For more than 30 years, our 536-bed acute care hospital has proudly served the communities of South Palm Beach County. As both a community hospital and a Level I Trauma Center, we can offer several specialized services including cardiac care, orthopedics, rehabilitation, neurosciences, emergency care, and more.
We have earned more than 50 awards for excellence and quality care. These awards mean you, your family, and the community have local access to top-quality medical care.
POSITION SUMMARY:
The Chief Operating Officer has responsibility for the day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards, and values of the facility, Tenet, and the communities served. The Chief Operating Officer collaborates with the facility's Chief Executive Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospital, mission, vision, goals, and objectives while focusing on the patient, physicians, employees, volunteers and the community as customers. He/she is accountable for the department’s direction and coordination.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
Establish a plan to address productivity, operational performance, staff retention, and satisfaction.
Partner with medical staff to foster quality, efficiently provided care. Emerge as a respected leader and decision-maker.
Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement.
Exhibit strong communication, presentation, and listening skills to ensure facility-wide collaboration and coordination, especially as concerned physicians, employees, and the community.
Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
Ensure positive employee relations and trust through communication, education, consistency, and dependability.
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage.
In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
Optimize Execution
Establishes realistic and aggressive team/individual goals, and action plans that deliver results.
Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge.
Optimizes facility’s financial and human resources by overseeing day-to-day operations in a high-quality and cost-conscious manner.
Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization.
Use Astute Judgment
Demonstrates high level complex problem-solving abilities.
Uses highly developed expertise in quantitative analyses to define and support facility goals.
Understands business development and physician recruitment strategies that lead to a competitive advantage.
Working knowledge of patient care standards reflected in federal and state regulations.
Lead Boldly
Takes decisive operational action in high stakes situations or times of crisis and uncertainty.
Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth.
Seeks and champions new ideas and initiatives that create operational/strategic advantage.
Decisively confronts and resolves issues or barriers to success.
Assumes CEO responsibilities in the absence of CEO.
Apply Financial Insights
Understands financial indicators/levels and delivers year-over-year improved financial performance.
Uses financial and productivity analysis vs. anecdotes to make decisions.
Drive Organizational Success
Builds consensus and commitment across disparate facility managers, physicians, and home office staff with often competing priorities.
Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent needs.
Is an effective team member with the facility’s CEO, CFO, CNO, and DBD to pursue new growth, implement new processes, and/or address new challenges.
Provides ongoing feedback, measurement, and assessment process that measure performance to plan and cause course correction for direct reports.
Partners effectively with medical staff to continually improve the quality and level of services provided.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.
High-level, complex problem-solving abilities both in groups and in one-on-one situations.
Demonstrated success in leading process improvement initiatives in a tertiary facility.
First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
Highly developed expertise in quantitative analysis to support the definition and advancement of the facility’s goals and objectives.
Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility.
Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements.
Experience in a system with excellent employee, physician, and patient satisfaction, quality, and outcomes improvement programs.
An understanding of information systems as they pertain not only to accounting but also to decision support, cost management, and revenue enhancement.
Professional Attributes
The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues.
Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
A high orientation to detail with proven analytical and financial skills.
One who encourages open dialogue and delegates authority and accountability comfortably.
The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.
An individual who has successfully driven initiatives that require coordination from multiple constituencies.
Personal Attributes
An individual of the highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions.
Must listen actively and accurately, and encourage input from others. Provide clear directions.
Excellent oral and written presentation skills. Articulate, good conversationalist, and possessing a gracious demeanor.
A collaborative and operational manager who will give employees a voice and encourage the full participation of all team members.
Education/Certifications:
An undergraduate degree from a recognized and accredited institution is required and MBA/MHA or equivalent is preferred.
Compensation:
A competitive compensation program will be tailored to the selected candidate. The base salary will be supplemented by a performance bonus and a comprehensive, well-rounded benefits program, which includes relocation assistance.
Travel:
Minimal.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.
#LI-SG1
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
#J-18808-Ljbffr