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Arizona Athletic Grounds

Director of Diamonds Complex

Arizona Athletic Grounds, Arizona City, Arizona, United States, 85123


Director of Diamonds Complex

Arizona Athletic Grounds - Mesa, AZ

Arizona Athletic Grounds in Mesa, AZ, spans 280 acres and is one of the largest, most versatile sports and entertainment venues in North America. We feature 8 turf baseball/softball diamonds, 24 soccer fields, 12 beach volleyball courts, 41 pickleball courts, 57 volleyball courts, 16 basketball courts, and more!

Position Summary

Reporting to the VP of Sports, the Director of Diamonds Complex is essential in steering the success of our diamond’s operations. This role involves overseeing the strategic planning, marketing, and execution of major baseball and softball tournaments, leagues, and events. The primary function is establishing and nurturing relationships to recruit events at local, regional, and national levels while creating, building, and operating our own in-house AAG events. Driving revenue through event registrations, ticket sales, etc. The Director will manage the Diamonds Complex and its staff, focusing on achieving financial and operational objectives while ensuring exceptional experiences for participants and spectators at our state-of-the-art facilities.

Primary Responsibilities

Drive revenue by recruiting, establishing, and nurturing key partnerships to recruit events at local, regional, and national levels, while launching and executing internal events.

Develop and implement a comprehensive strategy to organize and market baseball & softball tournaments, leagues, and events at Arizona Athletic Grounds, attracting participants and spectators.

Prepare contracts and agreements for client events, ensuring compliance with all legal and contractual obligations.

Manage the Diamonds Complex department and its staff, including hiring, training, scheduling, and performance evaluations.

Oversee on-site event operations, including setup, registration, hospitality, and coordination of game schedules, ensuring seamless execution.

Provide outstanding customer service to participants, sponsors, and vendors, addressing inquiries and resolving issues promptly and professionally.

Create and manage event budgets, forecasting revenue, expenses, and profitability targets accurately.

Work with marketing to execute marketing and promotional campaigns to drive registrations and ticket sales, leveraging both digital and traditional channels effectively.

Help sales identify and secure partnerships with local businesses, sponsors, vendors, and venues to support event logistics and financial goals.

Manage internal events online registration systems and databases, overseeing participant information, payments, and event logistics efficiently.

Coordinate with umpires, officials, and event staff to ensure smooth operations and high-quality experiences during tournaments and league games.

Collaborate with designers, printers, and other vendors to produce marketing materials, signage, and merchandise tailored to each event.

Cultivate and maintain relationships with national & local organizations, schools, sports clubs, and community leaders to expand event participation and collaboration.

Stay updated on industry trends, regulations, and best practices in event management and sports marketing, applying insights to enhance event experiences.

Monitor event performance and gather feedback from participants and stakeholders to identify opportunities for improvement and innovation.

Assist in additional duties and events as needed.

Experience and Qualifications

Preference is given to candidates with a well-established network within regional and national baseball and/or softball communities.

Minimum of 3 years of experience in field management, coaching, sports/event management, sports marketing, or related field.

Exceptional organizational and project management skills, effectively managing multiple priorities and deadlines.

Creative thinker with a deep passion for baseball/softball/sports and meticulous attention to detail.

Proficiency in Microsoft Office Suite and event management software.

Strong communication and interpersonal skills, fostering relationships with diverse groups of stakeholders.

Flexibility to work evenings, weekends, and travel as necessary for event planning and execution is required.

CPR and First Aid certification preferred.

Valid driver's license with a clean driving record (to operate golf carts).

Education

Bachelor’s degree in Physical Education, Business Administration, Sports Management, or related field (preferred).

Competitive baseball/softball/sport or field management experience (preferred).

Physical Requirements

Must be able to tolerate moderate to loud noise levels and busy environments.

May work in high/low temperature climates inside or outside at events at AAG.

Walking, standing for periods of time, reaching, kneeling, and bending.

Requires ability to occasionally lift up to 25-40 lbs.

Moving, setting up/taking down, cleaning, preparing fields, and other physical activity related to sports and event set up.

AZ Athletic Associates LLC. and Arizona Athletic Grounds are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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