Four Points by Sheraton Omaha Midtown
Hotel Director of Operations
Four Points by Sheraton Omaha Midtown, Omaha, Nebraska, us, 68197
Hotel Director of Operations - Job description
Looking for a change? Come Join our Team!
Qualifications
Three (3) to five (5) years experience as a hotel Director of Food and Beverage, Assistant General Manager or General Manager in a full-service hotel
Previous rooms division management experience in a full-service hotel
Excellent communication skills, both written and verbal
Strong interpersonal and problem-solving abilities to anticipate, identify, prevent, and solve guest and team-related issues
Flexible availability to work evenings, holidays, and weekends
Responsibilities
Support the General Manager in daily hotel operations and assist the operational and financial management of Food & Beverage and Rooms Division
Manage performance for operations department heads and formally hold accountable when performance expectations are not being consistently met
Ensure hotel is in compliance with all brand standards and perform periodic quality assurance audits
Oversee operations departments: Food & Beverage, Housekeeping, and Front Office
Review financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Conduct operations meetings, ensure staffing levels, and department operations support business needs
Solicit feedback for continuous improvement and implement career paths to develop managers, supervisors, and line-level staff
Assist with addressing and resolving employee relation issues
Support with resolving guest-related complaints
Review and respond to guest survey feedback and assist operations managers with implementing action steps to increase guest survey scores and minimize reoccurring guest-related issues
Monitor key performance indicators (KPIs) to track operational performance
Exceptional leadership skills to inspire and motivate teams
If you are a dynamic leader with a passion for driving operational excellence, we invite you to apply for the position of Director of Operations. Join our team and contribute to the success of our organization.
Job Type:
Full-time
Pay:
$45,000.00 - $58,000.00 per year
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Weekends as needed
Ability to Commute:
Omaha, NE 68131 (Required)
Willingness to travel:
25% (Preferred)
Work Location:
In person
#J-18808-Ljbffr
Looking for a change? Come Join our Team!
Qualifications
Three (3) to five (5) years experience as a hotel Director of Food and Beverage, Assistant General Manager or General Manager in a full-service hotel
Previous rooms division management experience in a full-service hotel
Excellent communication skills, both written and verbal
Strong interpersonal and problem-solving abilities to anticipate, identify, prevent, and solve guest and team-related issues
Flexible availability to work evenings, holidays, and weekends
Responsibilities
Support the General Manager in daily hotel operations and assist the operational and financial management of Food & Beverage and Rooms Division
Manage performance for operations department heads and formally hold accountable when performance expectations are not being consistently met
Ensure hotel is in compliance with all brand standards and perform periodic quality assurance audits
Oversee operations departments: Food & Beverage, Housekeeping, and Front Office
Review financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Conduct operations meetings, ensure staffing levels, and department operations support business needs
Solicit feedback for continuous improvement and implement career paths to develop managers, supervisors, and line-level staff
Assist with addressing and resolving employee relation issues
Support with resolving guest-related complaints
Review and respond to guest survey feedback and assist operations managers with implementing action steps to increase guest survey scores and minimize reoccurring guest-related issues
Monitor key performance indicators (KPIs) to track operational performance
Exceptional leadership skills to inspire and motivate teams
If you are a dynamic leader with a passion for driving operational excellence, we invite you to apply for the position of Director of Operations. Join our team and contribute to the success of our organization.
Job Type:
Full-time
Pay:
$45,000.00 - $58,000.00 per year
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Weekends as needed
Ability to Commute:
Omaha, NE 68131 (Required)
Willingness to travel:
25% (Preferred)
Work Location:
In person
#J-18808-Ljbffr