University of Virginia
Associate Director for Multicultural Student Services
University of Virginia, Charlottesville, Virginia, United States, 22904
The University of Virginia’s mission to develop engaged citizen-leaders is the foundation of the Division of Student Affairs' work, which is guided by six core values – academic rigor, diversity and inclusion, health and wellness, honor, public service, and student self-governance. The Division of Student Affairs consists of over 300 employees within five units – the Office of the Vice President and Chief Student Affairs Officer and the Dean of Students, Student Health and Wellness, University Career Center, Office of African-American Affairs, and Housing & Residence Life and several units reporting to the Dean of Students – all working together, for and alongside students, to create the distinctive student experience for which UVA is known. We are seeking applicants for the position of Associate Director, Multicultural Student Services.
Multicultural Student Services (MSS), a unit reporting to the Dean of Students, supports the success and well-being of historically marginalized students while providing educational and engagement opportunities for all students. It is charged with the responsibility of developing and sustaining a welcoming, supportive environment for Asian, Pacific Islander, South Asian-American, DACA and undocumented, Hispanic/Latinx, Native/Indigenous, Middle Eastern/North African, and LGBTQ+ students. Much of this support is delivered through our five student centers – the Multicultural Student Center, LGBTQ Center, Latinx Student Center, Interfaith Student Center, and Asian American Student Center. MSS enriches the undergraduate experience with culturally relevant services, such as community-building programs, individual and student organization support, identity-based peer mentoring and leadership development programs, student success and academic support initiatives, and community advocacy. Additionally, MSS engages the broader student body through social justice and intercultural development opportunities.
The Associate Director for Multicultural Student Services serves as the second-in-command, assisting the Director in achieving the unit’s mission, vision, and program execution. This position provides strategic leadership and plays a crucial role in promoting a sense of belonging, identity exploration, and community building for diverse populations at UVA.
Key Position Responsibilities
Organizational Leadership
Assist the Director in overseeing day-to-day operations of Multicultural Student Services.
Collaborate with the Director to develop and implement long-range strategies and programs for the unit.
Work with the Director and MSS staff to maintain office budgets and ensure appropriate and effective resource utilization.
Assist with incident management and support in the wake of student incidents, crises, or other matters pertaining to students' sense of belonging.
Prepare and deliver regular reports on the progress, challenges, and barriers faced by target populations, and outline proposed enhancements for programs and wraparound services.
Build and maintain strong relationships with Student Affairs, the Office of Undergraduate Admission, Provost’s Office, academic schools/departments, Diversity, Equity, and Inclusion, and other key partners to enhance the efficiency and effectiveness of Multicultural Student Services.
Serve on committees as assigned and represent Multicultural Student Services within the larger university community.
Leadership and Oversight of Cultural Community Support
Supervise at least two Program Coordinators responsible for building community, and providing resources, support, and advocacy for Asian/Pacific Islander/South Asian American (APISAA), Middle Eastern/North African (MENA), Hispanic/Latinx, and Native Indigenous students.
Oversee the cultural support efforts for target communities, including the operations of the Asian American and Latinx Student Centers, several peer mentoring and leadership development programs, community development and engagement initiatives, and support for individual students, student leaders, and student organizations.
Provide culturally relevant, student-centered, identity-based resources and services to help students achieve their social and educational goals.
Provide advocacy, frontline support, and referrals for individual students, assisting with problem-solving and responding appropriately to challenges and/or crises.
Collaborate with Program Coordinators to implement innovative programs, services, and support initiatives to increase engagement among target populations, and raise campus-wide awareness of their diverse cultures, histories, experiences, and current issues.
Maintain a visible and recognizable presence in MSS student centers and across grounds by attending events sponsored by cultural organizations.
Assessment
Lead ongoing efforts to evaluate the effectiveness of MSS initiatives by measuring program success, identifying areas for improvement, and tracking progress. Assess needs, participation demographics, participant satisfaction, and goal achievement. Provide regular reports and metrics to guide decision-making and generate strategic recommendations for resource allocation, program improvements, and marketing efforts. This work is supported by an Assistant Director.
Marketing
Oversee the unit's marketing strategy to engage both cultural communities and the broader UVA student body. Manage the creation of culturally relevant and inclusive content across platforms to promote Multicultural Student Services and its programs. Collaborate with the divisional Communications and Technology team to ensure brand consistency, support large-scale campaigns, and optimize the MSS website for community engagement. This work is supported by a MSS professional staff member.
Qualifications
Master’s degree or equivalent in student affairs, counseling, higher education, or other discipline, or a terminal degree in a relevant field.
Minimum of five years of progressive relevant experience.
Candidates must possess the following knowledge, skills, and abilities:
Strategic Thinking and Planning : Ability to develop and implement comprehensive strategies for multicultural student support aligned with organizational goals. Skilled in making strategic recommendations and initiating new initiatives.
Inclusion and Belonging : Proven commitment to social justice, equity, inclusion, and advocacy.
Subject Matter Expertise : In-depth understanding of student and identity development, including the intersections and complexities of social identities. Experience in delivering programs and services for historically marginalized students, including advising, counseling, group facilitation, supervision, program development, and intercultural engagement/education. Strong knowledge of university support services, and trends and issues affecting marginalized college students.
Student Development : Student-centered approach with expertise in advising and supporting students, and ability to work alongside students in a highly student self –governed environment. Committed to the Division's core values of academic rigor, honor, student self-governance, public service, diversity and equity, and health and wellness.
Assessment, Data Analysis and Reporting : Proficient in assessing initiatives, using data analytics to measure effectiveness, and generating reports and metrics that inform decision-making.
Leadership and Influence : Proven ability to inspire, motivate, lead, and manage a cross-functional, collaborative team.
Collaboration and Teamwork : Effective in working with cross-functional teams, senior leadership, and key stakeholders. Excellent at building relationships.
Communication Skills : Strong oral, digital, written, and interpersonal skills. Capable of working effectively in a multicultural, social justice-oriented environment with a wide array of backgrounds, identities, life experiences and communication styles.
Details and Application Process
The anticipated hiring range for this position is $70,000.00 to $80,000.00 and is commensurate with experience and qualifications. This is an exempt-level position with UVa benefits. Employees’ benefits package highlights include:
22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
Parental and Community Service Leave
Health plan with options to meet healthcare and financial needs available immediately
Competitive retirement benefits
Tuition and professional development benefits after six months
Employee wellness program featuring activities to earn up to $500/year.
The position is open until filled, but to assure full consideration, applicants are encouraged to submit materials by September 10, 2024. Please apply through the UVA job board. Requested application materials include a letter of interest or cover letter; resume or curriculum vitae; and the names, telephone numbers, and e-mail addresses of at least three professional references. All applications, nominations, and inquiries will remain confidential. Applications that do not contain all the required documents will not receive full consideration. The selected candidate will pass a background check. References will be completed via UVA’s standardized process SkillSurvey. For information regarding the position or the application process, please contact Michele Jarman, Academic Recruiter.
Located in central Virginia, the University of Virginia is a highly selective public research institution with a major commitment to undergraduate education. The student experience is grounded in the institutional core values of academic rigor, diversity and inclusion, health and wellness, honor, public service, and student self-governance. For more information about the University of Virginia and the Office of the Vice President and Chief Student Affairs Officer visit: http://www.virginia.edu.
Physical DemandsThis is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
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Multicultural Student Services (MSS), a unit reporting to the Dean of Students, supports the success and well-being of historically marginalized students while providing educational and engagement opportunities for all students. It is charged with the responsibility of developing and sustaining a welcoming, supportive environment for Asian, Pacific Islander, South Asian-American, DACA and undocumented, Hispanic/Latinx, Native/Indigenous, Middle Eastern/North African, and LGBTQ+ students. Much of this support is delivered through our five student centers – the Multicultural Student Center, LGBTQ Center, Latinx Student Center, Interfaith Student Center, and Asian American Student Center. MSS enriches the undergraduate experience with culturally relevant services, such as community-building programs, individual and student organization support, identity-based peer mentoring and leadership development programs, student success and academic support initiatives, and community advocacy. Additionally, MSS engages the broader student body through social justice and intercultural development opportunities.
The Associate Director for Multicultural Student Services serves as the second-in-command, assisting the Director in achieving the unit’s mission, vision, and program execution. This position provides strategic leadership and plays a crucial role in promoting a sense of belonging, identity exploration, and community building for diverse populations at UVA.
Key Position Responsibilities
Organizational Leadership
Assist the Director in overseeing day-to-day operations of Multicultural Student Services.
Collaborate with the Director to develop and implement long-range strategies and programs for the unit.
Work with the Director and MSS staff to maintain office budgets and ensure appropriate and effective resource utilization.
Assist with incident management and support in the wake of student incidents, crises, or other matters pertaining to students' sense of belonging.
Prepare and deliver regular reports on the progress, challenges, and barriers faced by target populations, and outline proposed enhancements for programs and wraparound services.
Build and maintain strong relationships with Student Affairs, the Office of Undergraduate Admission, Provost’s Office, academic schools/departments, Diversity, Equity, and Inclusion, and other key partners to enhance the efficiency and effectiveness of Multicultural Student Services.
Serve on committees as assigned and represent Multicultural Student Services within the larger university community.
Leadership and Oversight of Cultural Community Support
Supervise at least two Program Coordinators responsible for building community, and providing resources, support, and advocacy for Asian/Pacific Islander/South Asian American (APISAA), Middle Eastern/North African (MENA), Hispanic/Latinx, and Native Indigenous students.
Oversee the cultural support efforts for target communities, including the operations of the Asian American and Latinx Student Centers, several peer mentoring and leadership development programs, community development and engagement initiatives, and support for individual students, student leaders, and student organizations.
Provide culturally relevant, student-centered, identity-based resources and services to help students achieve their social and educational goals.
Provide advocacy, frontline support, and referrals for individual students, assisting with problem-solving and responding appropriately to challenges and/or crises.
Collaborate with Program Coordinators to implement innovative programs, services, and support initiatives to increase engagement among target populations, and raise campus-wide awareness of their diverse cultures, histories, experiences, and current issues.
Maintain a visible and recognizable presence in MSS student centers and across grounds by attending events sponsored by cultural organizations.
Assessment
Lead ongoing efforts to evaluate the effectiveness of MSS initiatives by measuring program success, identifying areas for improvement, and tracking progress. Assess needs, participation demographics, participant satisfaction, and goal achievement. Provide regular reports and metrics to guide decision-making and generate strategic recommendations for resource allocation, program improvements, and marketing efforts. This work is supported by an Assistant Director.
Marketing
Oversee the unit's marketing strategy to engage both cultural communities and the broader UVA student body. Manage the creation of culturally relevant and inclusive content across platforms to promote Multicultural Student Services and its programs. Collaborate with the divisional Communications and Technology team to ensure brand consistency, support large-scale campaigns, and optimize the MSS website for community engagement. This work is supported by a MSS professional staff member.
Qualifications
Master’s degree or equivalent in student affairs, counseling, higher education, or other discipline, or a terminal degree in a relevant field.
Minimum of five years of progressive relevant experience.
Candidates must possess the following knowledge, skills, and abilities:
Strategic Thinking and Planning : Ability to develop and implement comprehensive strategies for multicultural student support aligned with organizational goals. Skilled in making strategic recommendations and initiating new initiatives.
Inclusion and Belonging : Proven commitment to social justice, equity, inclusion, and advocacy.
Subject Matter Expertise : In-depth understanding of student and identity development, including the intersections and complexities of social identities. Experience in delivering programs and services for historically marginalized students, including advising, counseling, group facilitation, supervision, program development, and intercultural engagement/education. Strong knowledge of university support services, and trends and issues affecting marginalized college students.
Student Development : Student-centered approach with expertise in advising and supporting students, and ability to work alongside students in a highly student self –governed environment. Committed to the Division's core values of academic rigor, honor, student self-governance, public service, diversity and equity, and health and wellness.
Assessment, Data Analysis and Reporting : Proficient in assessing initiatives, using data analytics to measure effectiveness, and generating reports and metrics that inform decision-making.
Leadership and Influence : Proven ability to inspire, motivate, lead, and manage a cross-functional, collaborative team.
Collaboration and Teamwork : Effective in working with cross-functional teams, senior leadership, and key stakeholders. Excellent at building relationships.
Communication Skills : Strong oral, digital, written, and interpersonal skills. Capable of working effectively in a multicultural, social justice-oriented environment with a wide array of backgrounds, identities, life experiences and communication styles.
Details and Application Process
The anticipated hiring range for this position is $70,000.00 to $80,000.00 and is commensurate with experience and qualifications. This is an exempt-level position with UVa benefits. Employees’ benefits package highlights include:
22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
Parental and Community Service Leave
Health plan with options to meet healthcare and financial needs available immediately
Competitive retirement benefits
Tuition and professional development benefits after six months
Employee wellness program featuring activities to earn up to $500/year.
The position is open until filled, but to assure full consideration, applicants are encouraged to submit materials by September 10, 2024. Please apply through the UVA job board. Requested application materials include a letter of interest or cover letter; resume or curriculum vitae; and the names, telephone numbers, and e-mail addresses of at least three professional references. All applications, nominations, and inquiries will remain confidential. Applications that do not contain all the required documents will not receive full consideration. The selected candidate will pass a background check. References will be completed via UVA’s standardized process SkillSurvey. For information regarding the position or the application process, please contact Michele Jarman, Academic Recruiter.
Located in central Virginia, the University of Virginia is a highly selective public research institution with a major commitment to undergraduate education. The student experience is grounded in the institutional core values of academic rigor, diversity and inclusion, health and wellness, honor, public service, and student self-governance. For more information about the University of Virginia and the Office of the Vice President and Chief Student Affairs Officer visit: http://www.virginia.edu.
Physical DemandsThis is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
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