Okana Resort
Director of Outlets
Okana Resort, Oklahoma City, Oklahoma, United States, 73116
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Location Description:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth.
About the role:
Director of Outlets oversees all grab-n-go outlets that are part of the indoor & outdoor waterpark. This individual reports directly to the Food & Beverage Director and works closely with the Waterpark management team to ensure that guests are having a positive waterpark experience. This leadership position is responsible for hiring, training, and coaching the team to deliver excellent customer service. The ideal candidate must have a customer-centric personality and collaborate with the culinary team to exceed food quality and service standards. They will have financial oversight over each outlet, including review of daily revenues and controlling costs to maximize profitability.
Qualifications:
Bachelor’s degree or minimum 4 years’ experience in food and beverage management.
Previous experience in high volume multi-unit restaurant and bar environment.
Leadership skills coach & mentor the service team.
Knowledge of financial reports; ability to develop strategies that support business objectives.
Sound time management skills.
Read, write and speak English fluently; clear & concise communication skills.
Ability to train employees in alcohol intervention, food handling, customer service and sanitation certifications.
Have or will acquire all required food & beverage certifications.
#J-18808-Ljbffr
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Location Description:
Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth.
About the role:
Director of Outlets oversees all grab-n-go outlets that are part of the indoor & outdoor waterpark. This individual reports directly to the Food & Beverage Director and works closely with the Waterpark management team to ensure that guests are having a positive waterpark experience. This leadership position is responsible for hiring, training, and coaching the team to deliver excellent customer service. The ideal candidate must have a customer-centric personality and collaborate with the culinary team to exceed food quality and service standards. They will have financial oversight over each outlet, including review of daily revenues and controlling costs to maximize profitability.
Qualifications:
Bachelor’s degree or minimum 4 years’ experience in food and beverage management.
Previous experience in high volume multi-unit restaurant and bar environment.
Leadership skills coach & mentor the service team.
Knowledge of financial reports; ability to develop strategies that support business objectives.
Sound time management skills.
Read, write and speak English fluently; clear & concise communication skills.
Ability to train employees in alcohol intervention, food handling, customer service and sanitation certifications.
Have or will acquire all required food & beverage certifications.
#J-18808-Ljbffr