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AEG Presents

Ticketing Manager - Global Touring

AEG Presents, Los Angeles, California, United States, 90079


Job Summary

The Manager Ticketing will be responsible for developing scaling plans for venues to build events in ticketing software. This position will also compile and distribute daily ticket counts to various internal departments, offices, and artist management, agents, and record labels. The Manager Ticketing will collaborate with venues, artist management, and discount vendors to create ticket packages for shows and events.

Essential Functions

Gather show information from artist and talent buyer to build shows in ticketing software. Develop scaling for each show/event based on demographic/market related to artist and venue location.

In conjunction with the ticketing strategy team, develop and execute revenue management strategies to include dynamic pricing and scaling.

Manage ticket holds for each event/show. Process ticket orders for artist management, record label, and internal buys.

Prepare and distribute daily ticket counts for agents, departments, and offices at AEG Presents.

Responsible for the training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.

Work in conjunction with Talent Buyer, venue, artist, and companies like Groupon and Living Social to provide discount or group rate tickets.

May be responsible for the creation of pop-up box offices at seasonal shows and collaboration with special events groups on event ticketing.

Perform other duties or tasks assigned by management.

Position can be based in LA, New York, or Nashville.

Qualifications

4-6 years of related work experience in the music or entertainment industry.

4-6 years of previous supervisory experience.

4-6 years of experience in developing start-up box offices, strategies, and arena ticketing, preferred.

4-6 years of experience in box office is a plus.

Familiarity with basic accounting and budgeting principles.

Familiarity with AXS, Ticketmaster, and other ticketing platforms.

Proficient in Microsoft Word, Excel, Outlook, and Adobe Professional.

Must be organized, detail-oriented, and self-motivated.

Ability to multitask, prioritize, and remain calm in a fast-paced environment.

Must be able to work a flexible schedule including nights, weekends, and some holidays.

Excellent interpersonal, written, and verbal communication skills.

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