North Highland
Manager, Client Lead (Retail & CPG)
North Highland, Chicago, Illinois, United States, 60290
REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN
Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new
Manager, Client Lead .
Manager, Client Lead: Retail & CPG Portfolio – Role OverviewThis is an opportunity to join a high growth national Retail & CPG practice supported by a global firm providing services to Fortune 100 companies across multiple industries and public sector.You will oversee delivery of large-scale projects and support sales by extending/building on current assignments. You will also support other executives in building new accounts in the market.North Highland supports a collaborative culture internally across industry and practice disciplines. We are recognized as the leading change consultancy and putting people first in its approach to partnering with its clients.HOW WILL YOU MAKE CHANGE HAPPEN?
As a member of our Retail & CPG team, you’ll help clients to solve some of their most challenging problems, providing them with practical ways to sustainably impact their business. Our specialists look at organizations holistically to truly understand what is driving inefficiencies, from over complex processes, ineffective ways of working or lack of end-to-end visibility of their services. You’ll be a key player in all of this, bringing new methodologies and driving innovation using advancements in intelligent automation and process mining.Client Leads are the growth catalysts for the firm. You’re involved in selling, delivering, and building teams.As a Client Lead at North Highland, you will have the ability to own and manage a portion of our business. This includes everything from setting the strategy for your account(s), selecting, and developing your team, and growing the business in partnership with our experts from the practice.With our 30+ years of experience in transformation, we’ve narrowed our services to address the four critical components of any transformation: Workforce & Org Optimization, Data & Systems Modernization, Capability Building, and Transformation Management.YOU WILL:Lead work streams and teams to conduct process review projects and implement longer term improvement programs.Manage own activities and work with team members to deliver desired business outcomes.Focus on quality completion of deliverables.Work directly with clients as a visible and engaged member of the team.Establish positive relationships with clients and peers that build credibility, foster your support network, and empower career development.Work with prestigious clients primarily located in the local area with some travel required.Nurture your personal interests with our training program, which can be applied to professional activities and personal growth projects.Give back to your community through impactful local projects.IDEALLY, WE’D LIKE:An execution focused consultant.Experience with large transformation projects [digital, operational, IT, etc.].6+ years of management consulting, advisory, professional services, industry, and/or Big 4 consulting experience.Experience in process design, process improvement and show us how you have driven quantifiable and tangible benefits from client engagements.Experience running engagements, managing teams, and driving desired business outcomes throughout delivery.An entrepreneurial mindset, including an excellent ability to uncover new opportunities for account growth and impact.An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates.A demonstrated track record of successfully leading on and selling consulting engagements.Excellent interpersonal communication skills with professional staff, senior level executives and the community at large.Creative ingenuity and a proven ability to find or design simple solutions to complex challenges.TRANSFORMING CLIENTS. TRANSFORMING CAREERS.
Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.Intentional, flexible growth.People-first, and then some.Make your own change happen.Enviable Total Rewards.READY TO MAKE CHANGE HAPPEN?
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
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Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new
Manager, Client Lead .
Manager, Client Lead: Retail & CPG Portfolio – Role OverviewThis is an opportunity to join a high growth national Retail & CPG practice supported by a global firm providing services to Fortune 100 companies across multiple industries and public sector.You will oversee delivery of large-scale projects and support sales by extending/building on current assignments. You will also support other executives in building new accounts in the market.North Highland supports a collaborative culture internally across industry and practice disciplines. We are recognized as the leading change consultancy and putting people first in its approach to partnering with its clients.HOW WILL YOU MAKE CHANGE HAPPEN?
As a member of our Retail & CPG team, you’ll help clients to solve some of their most challenging problems, providing them with practical ways to sustainably impact their business. Our specialists look at organizations holistically to truly understand what is driving inefficiencies, from over complex processes, ineffective ways of working or lack of end-to-end visibility of their services. You’ll be a key player in all of this, bringing new methodologies and driving innovation using advancements in intelligent automation and process mining.Client Leads are the growth catalysts for the firm. You’re involved in selling, delivering, and building teams.As a Client Lead at North Highland, you will have the ability to own and manage a portion of our business. This includes everything from setting the strategy for your account(s), selecting, and developing your team, and growing the business in partnership with our experts from the practice.With our 30+ years of experience in transformation, we’ve narrowed our services to address the four critical components of any transformation: Workforce & Org Optimization, Data & Systems Modernization, Capability Building, and Transformation Management.YOU WILL:Lead work streams and teams to conduct process review projects and implement longer term improvement programs.Manage own activities and work with team members to deliver desired business outcomes.Focus on quality completion of deliverables.Work directly with clients as a visible and engaged member of the team.Establish positive relationships with clients and peers that build credibility, foster your support network, and empower career development.Work with prestigious clients primarily located in the local area with some travel required.Nurture your personal interests with our training program, which can be applied to professional activities and personal growth projects.Give back to your community through impactful local projects.IDEALLY, WE’D LIKE:An execution focused consultant.Experience with large transformation projects [digital, operational, IT, etc.].6+ years of management consulting, advisory, professional services, industry, and/or Big 4 consulting experience.Experience in process design, process improvement and show us how you have driven quantifiable and tangible benefits from client engagements.Experience running engagements, managing teams, and driving desired business outcomes throughout delivery.An entrepreneurial mindset, including an excellent ability to uncover new opportunities for account growth and impact.An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates.A demonstrated track record of successfully leading on and selling consulting engagements.Excellent interpersonal communication skills with professional staff, senior level executives and the community at large.Creative ingenuity and a proven ability to find or design simple solutions to complex challenges.TRANSFORMING CLIENTS. TRANSFORMING CAREERS.
Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.Intentional, flexible growth.People-first, and then some.Make your own change happen.Enviable Total Rewards.READY TO MAKE CHANGE HAPPEN?
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
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