Jalaram Hotels Inc.
Regional Vice President of Operations
Jalaram Hotels Inc., Jacksonville, Florida, United States, 32290
Job Overview
The Regional Vice President of Hotel Operations is responsible for ensuring hotel operations are providing a consistent, high level of service excellence based on established company standards and customers’ expectations. This critical role provides strategic and operational leadership for all hotel activities involved in planning, developing, operating, and maintaining a hospitality driven guest experience. This position develops strategic hotel goals and transforms them into tactical plans; as well as, provides leadership to ensure goals are attained.
The Regional Vice President of Hotel Operations improves revenue generating capacity, increases productivity, upholds the image of the entire enterprise, and provides a safe and efficient working environment which is essential to overall performance.
Key Responsibilities
Creates a memorable hospitality experience for our guests along with providing great value and ensures guests’ satisfaction by leading, supervising, directing, and developing hotel management and employees to ensure that Service Excellence is the standard.
Creates and implements new innovations to enhance the guest experience based on current trends and maintains knowledge of new and evolving technology in hotel management to ensure the department is maximizing efficiencies.
Develops short and long-term hotel planning guidelines and procedures, annual operating budget, and capital budget program aligned with enterprise goals, analyzes hotel revenue and labor reports, and makes strategic adjustments as necessary to ensure maximum efficiency and profitability.
Develops a business plan that supports Company initiatives and enhances hotel quality and service, associated costs, employee development, retention strategies, and employee productivity benchmarks.
Establishes a hospitality culture with accurate and timely service to the highest level of customer satisfaction and proposes innovative solutions for continual improvement for both operations and employee engagement.
Establishes hotel department goals, objectives, and strategic planning, providing direction, guidance, and support to ensure successful operation, including promoting excellent guest/team member relationships.
Oversees inventory purchases and supplies, manages accuracy of inventory management system, and cost controls for related expenses.
Monitors and controls the maintenance/sanitation of the hotel and related areas to ensure a healthy, safe work environment that meets/exceeds standards and regulations.
Maintains hotel department repair and capital improvement budgets, ensures cost effectiveness, and proactively works to circumvent any damages to assets through preventative maintenance.
Develops and oversees comprehensive vendor contracts that provide quality products at fair prices while establishing project control numbering systems.
Maintains training and certifications applicable to hotel team members and ensures all documentation is complete and up to date.
Champions safety and compliance to reinforce a culture of safety and team support and creates a compliance culture within the organization.
Creates an environment that motivates hotel employees to collaborate, learn, perform their best, and develop their skills.
Responsible for all pre-opening aspects of the company's hotels as well as performing other duties as assigned to support the efficient operation of the department.
Minimum Requirements
Minimum twelve (12) years’ experience in the hotel industry required.
Minimum eight (8) years’ progressive supervisory and managerial experience.
Executive position within a corporate office setting preferred.
Equivalent combination of education and relevant experience may be considered.
Ability to prepare, understand, present, and analyze business strategies.
Advanced proficiency in budgeting, Profit & Loss, and business planning mandatory.
Intermediate proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Proven managerial problem-solving skills.
Ability to exercise independent judgment and critical thinking.
Ability to identify and prioritize issues, delegating as appropriate.
Demonstrated leadership ability and organizational agility.
Proven ability for people development and employee engagement.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Location
Jacksonville, FL (Preferred)
Work Location: In person
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The Regional Vice President of Hotel Operations is responsible for ensuring hotel operations are providing a consistent, high level of service excellence based on established company standards and customers’ expectations. This critical role provides strategic and operational leadership for all hotel activities involved in planning, developing, operating, and maintaining a hospitality driven guest experience. This position develops strategic hotel goals and transforms them into tactical plans; as well as, provides leadership to ensure goals are attained.
The Regional Vice President of Hotel Operations improves revenue generating capacity, increases productivity, upholds the image of the entire enterprise, and provides a safe and efficient working environment which is essential to overall performance.
Key Responsibilities
Creates a memorable hospitality experience for our guests along with providing great value and ensures guests’ satisfaction by leading, supervising, directing, and developing hotel management and employees to ensure that Service Excellence is the standard.
Creates and implements new innovations to enhance the guest experience based on current trends and maintains knowledge of new and evolving technology in hotel management to ensure the department is maximizing efficiencies.
Develops short and long-term hotel planning guidelines and procedures, annual operating budget, and capital budget program aligned with enterprise goals, analyzes hotel revenue and labor reports, and makes strategic adjustments as necessary to ensure maximum efficiency and profitability.
Develops a business plan that supports Company initiatives and enhances hotel quality and service, associated costs, employee development, retention strategies, and employee productivity benchmarks.
Establishes a hospitality culture with accurate and timely service to the highest level of customer satisfaction and proposes innovative solutions for continual improvement for both operations and employee engagement.
Establishes hotel department goals, objectives, and strategic planning, providing direction, guidance, and support to ensure successful operation, including promoting excellent guest/team member relationships.
Oversees inventory purchases and supplies, manages accuracy of inventory management system, and cost controls for related expenses.
Monitors and controls the maintenance/sanitation of the hotel and related areas to ensure a healthy, safe work environment that meets/exceeds standards and regulations.
Maintains hotel department repair and capital improvement budgets, ensures cost effectiveness, and proactively works to circumvent any damages to assets through preventative maintenance.
Develops and oversees comprehensive vendor contracts that provide quality products at fair prices while establishing project control numbering systems.
Maintains training and certifications applicable to hotel team members and ensures all documentation is complete and up to date.
Champions safety and compliance to reinforce a culture of safety and team support and creates a compliance culture within the organization.
Creates an environment that motivates hotel employees to collaborate, learn, perform their best, and develop their skills.
Responsible for all pre-opening aspects of the company's hotels as well as performing other duties as assigned to support the efficient operation of the department.
Minimum Requirements
Minimum twelve (12) years’ experience in the hotel industry required.
Minimum eight (8) years’ progressive supervisory and managerial experience.
Executive position within a corporate office setting preferred.
Equivalent combination of education and relevant experience may be considered.
Ability to prepare, understand, present, and analyze business strategies.
Advanced proficiency in budgeting, Profit & Loss, and business planning mandatory.
Intermediate proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Proven managerial problem-solving skills.
Ability to exercise independent judgment and critical thinking.
Ability to identify and prioritize issues, delegating as appropriate.
Demonstrated leadership ability and organizational agility.
Proven ability for people development and employee engagement.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Location
Jacksonville, FL (Preferred)
Work Location: In person
#J-18808-Ljbffr