Lockton Companies
June 2025 - Benefits Analyst
Lockton Companies, Boston, Massachusetts, us, 02298
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.Business unit
Northeast SeriesSchedule
Full-timeJob type
StandardWorkplace
HybridYour Responsibilities
The Boston office for Lockton's Northeast Series is hiring Benefits Analysts for our fast-growing team, starting in June 2025!Overview:The Benefits Analyst is Lockton Northeast's entry level position and is designed for a recent college graduate or experienced professional with 1-2 years of relevant insurance experience. The Analyst will be part of our Career Foundations Program, which is designed to provide the technical and practical training needed to develop the Analyst as they look forward to a successful and long-term career in the Lockton Northeast Series. The Analyst is responsible for day-to-day client service and renewal support to Account Managers, Senior Account Managers, and/or Account Executives.Core Responsibilities:Respond to Client's inquiries, maintaining documentation of communications, existing issues, and issue resolutionProvide Client service aligned with Lockton Northeast processes/protocols as it relates to the client engagement strategy, including support as part of the client service team, from strategy planning through renewalSend compliance communications as neededReview plan documents and materials for accuracyRespond to emails in a timely manner (within 24 hours)Set expectations with internal team on deliverable format, timing, etc; completes tasks within deadlines and communicates to team if they anticipate any challenges meeting deliverablesDevelop proficiency in benchmarking, 5500 preparations, marketings, cost report, and other toolsComplete the Career Foundations Program (CFP) within 2 yearsAttend all training sessions, drive engagement, and build a relationship with mentorGain entry level knowledge of Lockton and the services we providePerforms other responsibilities as neededQualifications
Bachelor's degree in a business-related program or other related field, or equivalent work experience is preferred (including human resources administration, risk management, or health policy)Ability to effectively and efficiently organize work and manage time in order to meet deadlinesExceptional verbal, written, and interpersonal communication skillsAbility to comply with all company policies and procedures, proactively protecting confidentiality of client and company informationWillingness and ability to work outside of normal business hours and travel as neededStrong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position, now or in the future*Lockton is committed to advancing diversity, equity and inclusion. We have a dynamic entrepreneurial culture in which our people are empowered to make a difference to better serve client needs. We are committed to giving back to our communities and we are invested in your success.Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
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you belong here.Business unit
Northeast SeriesSchedule
Full-timeJob type
StandardWorkplace
HybridYour Responsibilities
The Boston office for Lockton's Northeast Series is hiring Benefits Analysts for our fast-growing team, starting in June 2025!Overview:The Benefits Analyst is Lockton Northeast's entry level position and is designed for a recent college graduate or experienced professional with 1-2 years of relevant insurance experience. The Analyst will be part of our Career Foundations Program, which is designed to provide the technical and practical training needed to develop the Analyst as they look forward to a successful and long-term career in the Lockton Northeast Series. The Analyst is responsible for day-to-day client service and renewal support to Account Managers, Senior Account Managers, and/or Account Executives.Core Responsibilities:Respond to Client's inquiries, maintaining documentation of communications, existing issues, and issue resolutionProvide Client service aligned with Lockton Northeast processes/protocols as it relates to the client engagement strategy, including support as part of the client service team, from strategy planning through renewalSend compliance communications as neededReview plan documents and materials for accuracyRespond to emails in a timely manner (within 24 hours)Set expectations with internal team on deliverable format, timing, etc; completes tasks within deadlines and communicates to team if they anticipate any challenges meeting deliverablesDevelop proficiency in benchmarking, 5500 preparations, marketings, cost report, and other toolsComplete the Career Foundations Program (CFP) within 2 yearsAttend all training sessions, drive engagement, and build a relationship with mentorGain entry level knowledge of Lockton and the services we providePerforms other responsibilities as neededQualifications
Bachelor's degree in a business-related program or other related field, or equivalent work experience is preferred (including human resources administration, risk management, or health policy)Ability to effectively and efficiently organize work and manage time in order to meet deadlinesExceptional verbal, written, and interpersonal communication skillsAbility to comply with all company policies and procedures, proactively protecting confidentiality of client and company informationWillingness and ability to work outside of normal business hours and travel as neededStrong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position, now or in the future*Lockton is committed to advancing diversity, equity and inclusion. We have a dynamic entrepreneurial culture in which our people are empowered to make a difference to better serve client needs. We are committed to giving back to our communities and we are invested in your success.Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
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