Hilton Worldwide, Inc.
Complex Front Desk Supervisor - Hilton Portland Downtown and the Duniway, A Hilt
Hilton Worldwide, Inc., Portland, Oregon, United States, 97204
Job Description - Complex Front Desk Supervisor - Hilton Portland Downtown and the Duniway, A Hilton Hotel
(HOT0AYMJ)Work Locations
Hilton Portland Downtown921 S.W. Sixth AvenuePortland 97204The
Hilton Portland and the Hilton Duniway
is looking for their next
Complex Front Desk Supervisor
to join their dynamic team at the front desk! Find us in central downtown, less than one block from the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Pioneer Place Mall, Portland Art Museum, Newmark Theatre, and several parks are within three blocks.If you have a passion for customer service and want to learn and grow in the hospitality industry, this is the perfect opportunity!Minimum Qualifications
Minimum One (1) or more year(s) Hotel experience or similar roleLeadership skills and strong communicationHospitable and Friendly demeanor to service our guestsA team player with a positive attitudeClassification : Full timeSchedule:
Must have open availability to work various shifts including weekends and holidaysWhat will I be doing?
As a Front Desk Supervisor, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Provides guest service, guidance, and leadership to ensure consistent customer service is provided.Assigns and instructs team members in details of work.Monitors lobby traffic to make staffing adjustments accordingly.Resolves customer complaints.Trains, supervises, schedules, and assists in evaluating staff.What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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(HOT0AYMJ)Work Locations
Hilton Portland Downtown921 S.W. Sixth AvenuePortland 97204The
Hilton Portland and the Hilton Duniway
is looking for their next
Complex Front Desk Supervisor
to join their dynamic team at the front desk! Find us in central downtown, less than one block from the Arlene Schnitzer Concert Hall and Pioneer Courthouse Square. Pioneer Place Mall, Portland Art Museum, Newmark Theatre, and several parks are within three blocks.If you have a passion for customer service and want to learn and grow in the hospitality industry, this is the perfect opportunity!Minimum Qualifications
Minimum One (1) or more year(s) Hotel experience or similar roleLeadership skills and strong communicationHospitable and Friendly demeanor to service our guestsA team player with a positive attitudeClassification : Full timeSchedule:
Must have open availability to work various shifts including weekends and holidaysWhat will I be doing?
As a Front Desk Supervisor, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Provides guest service, guidance, and leadership to ensure consistent customer service is provided.Assigns and instructs team members in details of work.Monitors lobby traffic to make staffing adjustments accordingly.Resolves customer complaints.Trains, supervises, schedules, and assists in evaluating staff.What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr