DT Professional Services
Mail Specialist
DT Professional Services, Los Angeles, California, United States, 90079
Job Summary:DT Professional Services is seeking a Mail Specialist to join our team in Woodland Hills, CA. The ideal candidate will process various outgoing mailing projects, understand postage rates, and know the difference between various types and classes of mail. The candidate will work closely with management to identify and implement Lean initiatives for continuous operational improvement.
Responsibilities:Collect, process, return and/or redistribute mail coming directly from campus, inner-office or via the USPS on a daily basis.Pay special attention and respond quickly to all time-sensitive, confidential, critical, and accountable mail.Monitor and control various special or daily projects to completion, ensuring service level agreements and commitments are met.Adhere to quality requirements to ensure mail is prepared according to postal standards.Sort and meter incoming campus mail, ensuring the correct cost code and postage rates are used.Prep and prepare time-critical Certified, Certificate of mail, Registered mail, and Express mail.Process miscellaneous requests and complete mail processing tasks as needed based on workload and/or staffing availability.Document jobs processed for reporting and job tracking functions, including but not limited to incoming job log(s) and daily mail request log.Document existing/new procedures and special instructions for various jobs to ensure job reference sheets are up to date.Utilize the people finder database or other methods to locate specific individuals/departments, ensuring all applicable mail pieces are accurately redirected.Conduct research and investigate unidentifiable mail, utilizing multiple databases to find the correct forwardable location.Provide management with search results for all unsuccessful forwards to determine next processing steps.Operate various automated machinery including meter machines, table-top folders, inserters, and/or other equipment as needed.Perform expected machine maintenance tasks in a proper and timely fashion.Transport completed mail projects directly to the local Post Office, including sensitive and time-critical proof of mail.Pick up and/or deliver mailing projects to and from outside vendors on an as-needed basis.Ensure the integrity, accuracy, safety, and confidentiality of mail handled by Mail Services in accordance with internal policies and compliance standards.Handle customer questions, requests for information, or special mailing requests via email or phone.Communicate with outside suppliers as needed to ensure uptime on equipment while documenting machine issues and service calls.Work closely with management to identify and implement Lean initiatives for continuous operational improvement.
Basic Qualifications:High school diploma or equivalent required.Possesses flexibility to work in a fast-paced, dynamic environment.Proficient in English written and verbal communication skills.Possesses strong technical aptitude.Proficient PC skills including Microsoft Office.Excellent organizational skills.Detail-oriented.
Physical Actions:Sitting, bending, cleaning, climbing, reaching, pushing, seeing, standing, walking, twisting, speaking/reading/writing in English, pulling, kneeling.Lifting/carrying up to 50 lbs.Operate pallet jack.
Physical Environment:Controlled ambient environmental conditions.Repetitive and moderately high noise level.Moving mechanical parts and areas considered dangerous.Conditions which would affect the respiratory system or skin (such as fumes, odors, dust, mists, gases, inks, solvents, particulate matter, oils, or poor ventilation).Electrical hazards.Forklift traffic.
The compensation for this position: $18.00 - $21.00 hourly.
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Responsibilities:Collect, process, return and/or redistribute mail coming directly from campus, inner-office or via the USPS on a daily basis.Pay special attention and respond quickly to all time-sensitive, confidential, critical, and accountable mail.Monitor and control various special or daily projects to completion, ensuring service level agreements and commitments are met.Adhere to quality requirements to ensure mail is prepared according to postal standards.Sort and meter incoming campus mail, ensuring the correct cost code and postage rates are used.Prep and prepare time-critical Certified, Certificate of mail, Registered mail, and Express mail.Process miscellaneous requests and complete mail processing tasks as needed based on workload and/or staffing availability.Document jobs processed for reporting and job tracking functions, including but not limited to incoming job log(s) and daily mail request log.Document existing/new procedures and special instructions for various jobs to ensure job reference sheets are up to date.Utilize the people finder database or other methods to locate specific individuals/departments, ensuring all applicable mail pieces are accurately redirected.Conduct research and investigate unidentifiable mail, utilizing multiple databases to find the correct forwardable location.Provide management with search results for all unsuccessful forwards to determine next processing steps.Operate various automated machinery including meter machines, table-top folders, inserters, and/or other equipment as needed.Perform expected machine maintenance tasks in a proper and timely fashion.Transport completed mail projects directly to the local Post Office, including sensitive and time-critical proof of mail.Pick up and/or deliver mailing projects to and from outside vendors on an as-needed basis.Ensure the integrity, accuracy, safety, and confidentiality of mail handled by Mail Services in accordance with internal policies and compliance standards.Handle customer questions, requests for information, or special mailing requests via email or phone.Communicate with outside suppliers as needed to ensure uptime on equipment while documenting machine issues and service calls.Work closely with management to identify and implement Lean initiatives for continuous operational improvement.
Basic Qualifications:High school diploma or equivalent required.Possesses flexibility to work in a fast-paced, dynamic environment.Proficient in English written and verbal communication skills.Possesses strong technical aptitude.Proficient PC skills including Microsoft Office.Excellent organizational skills.Detail-oriented.
Physical Actions:Sitting, bending, cleaning, climbing, reaching, pushing, seeing, standing, walking, twisting, speaking/reading/writing in English, pulling, kneeling.Lifting/carrying up to 50 lbs.Operate pallet jack.
Physical Environment:Controlled ambient environmental conditions.Repetitive and moderately high noise level.Moving mechanical parts and areas considered dangerous.Conditions which would affect the respiratory system or skin (such as fumes, odors, dust, mists, gases, inks, solvents, particulate matter, oils, or poor ventilation).Electrical hazards.Forklift traffic.
The compensation for this position: $18.00 - $21.00 hourly.
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