Integrated Care Coordinator

As an Integrated Care Coordinator, you'll play a pivotal role in conducting patient outreach, engagement, and psychosocial assessments for those with complex care needs. You'll be the driving force behind our Enhanced Care Management (ECM) program, developing patient-centered care plans and coordinating vital service referrals and delivery.Why You'll Love This Job:Help patients navigate complex health and social service systems, ensuring they receive the care and support they need.Engage with patients in a variety of settings, from home visits to supportive housing sites, and everywhere in between.As a key team member, you'll have the chance to mentor and coach new Case Managers, influence quality improvement efforts, and contribute to special projects.Responsibilities:Connect with patients via phone and in-person at community and residential sites to build effective relationships.Develop and implement patient-centered care plans, ensuring alignment with their values and goals.Provide specialized housing navigation services, assisting patients in accessing and retaining public benefits, insurance, and housing.Participate in team meetings, provide training and onboarding support, and assist with caseload triaging.Lead crisis response efforts, including de-escalation and coordination with local mental health departments.Qualifications:A passion for working directly with low-income individuals from diverse backgrounds in a culturally responsive manner.At least 3 years of experience in community-based healthcare or social work, or 1 year as a Case Manager II or III with certification as a Certified Alcohol and Drug Counselor.Strong organizational, communication, and problem-solving skills, with the ability to adapt to change while maintaining a positive attitude.High School diploma or GED required; Bachelor's Degree in Social Work, Health, or Human Services preferred.Location & Compensation:Location:

Berkeley, CACompensation:

$28-32/hr.Work Setting:

OnsiteAbout the Company:

This is a multi-site Federally Qualified Health Center (FQHC) with a long-standing commitment to providing innovative healthcare and social services to our diverse patient community. With over 15 primary care health centers, our patient-centered health home offers an inspiring place to work, grow, and make a difference. We deliver integrated services including psychosocial support, chronic disease management, health education, and much more.This is not your typical case management role; you'll be meeting clients where they are, whether that's in their homes, clinics, hospitals, supportive housing, or even encampments and shelters. Your work will extend beyond traditional health center settings, providing comprehensive housing navigation and support to those who need it most.

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