Covestic Inc
AV/VC Maintenance Technician
Covestic Inc, San Francisco, California, United States, 94199
Job Description
Overview
Clients AV engineering department is responsible for running our global corporate events, daily AV operations, maintaining over 1500+ conference rooms, and building conference rooms globally as needed. We are looking for someone to help us maintain the integrity of our local conference rooms.
This position consists of AV troubleshooting and customer support for corporate clients' employees. Training opportunities will be available, including Audio Video and other Service Desk related IT training. AV sweeps need to be completed on a daily basis and the ideal candidate will be able to produce a detailed log of all issues.
Responsibilities
Maintain 100+ client conference rooms in San Francisco
Complete daily sweep inspections of all conference rooms and perform AV basic troubleshooting
Daily room sweeps will require that you check the following:
All AV user cables are in good physical condition and passing signal
All power cables are in place and correctly powering laptops
Both Zoom and Teams iPads are on the network
Zoom iPads have the correct video and audio settings
You can launch a call and both audio and video are being transmitted
Logistics and inventory support for San Francisco offices
Ability to work with limited supervision and stay focused while performing repetitive tasks
Strong documentation and communication skills
Understand basic AV signal flow and have the ability to do basic troubleshooting
Experience with ticketing systems
Ability to follow through and execute on assigned tasks
Ability to identify and report trends
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Overview
Clients AV engineering department is responsible for running our global corporate events, daily AV operations, maintaining over 1500+ conference rooms, and building conference rooms globally as needed. We are looking for someone to help us maintain the integrity of our local conference rooms.
This position consists of AV troubleshooting and customer support for corporate clients' employees. Training opportunities will be available, including Audio Video and other Service Desk related IT training. AV sweeps need to be completed on a daily basis and the ideal candidate will be able to produce a detailed log of all issues.
Responsibilities
Maintain 100+ client conference rooms in San Francisco
Complete daily sweep inspections of all conference rooms and perform AV basic troubleshooting
Daily room sweeps will require that you check the following:
All AV user cables are in good physical condition and passing signal
All power cables are in place and correctly powering laptops
Both Zoom and Teams iPads are on the network
Zoom iPads have the correct video and audio settings
You can launch a call and both audio and video are being transmitted
Logistics and inventory support for San Francisco offices
Ability to work with limited supervision and stay focused while performing repetitive tasks
Strong documentation and communication skills
Understand basic AV signal flow and have the ability to do basic troubleshooting
Experience with ticketing systems
Ability to follow through and execute on assigned tasks
Ability to identify and report trends
#J-18808-Ljbffr