Voyage Canvas
Virtual Customer Care Specialist
Voyage Canvas, Chicago, Illinois, United States, 60290
2 weeks ago
Be among the first 25 applicantsAbout Us:
Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.About Us:
Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.
Location: Remote
Type: Full-Time/Part-Time
Department: Customer Service
Overview:
As a Virtual Customer Care Specialist at Voyage Canvas, you'll be the heart of our client interactions, ensuring every touchpoint with our clients is handled with care, professionalism, and a personal touch. This role is perfect for someone who is genuinely passionate about delivering exceptional customer service and has the ability to solve problems creatively.
Responsibilities:
Provide first-class customer service, responding to inquiries, and resolving issues with a positive, client-first approachHandle bookings, modifications, and requests with precision and empathy, ensuring client satisfactionWork closely with other departments to provide seamless service and resolve any client issuesMonitor customer feedback and collaborate with the team to improve service levelsMaintain detailed records of customer interactions, transactions, and feedbackContribute to customer service strategy and process improvements
Qualifications:
A degree or relevant experience in customer service, hospitality, tourism, or a related fieldProven track record in a customer service role, preferably within the travel or hospitality industryStrong communication skills, both written and verbal, with the ability to tailor messages to different audiencesA problem-solver with a positive attitude and the ability to remain calm under pressureProficiency in customer service software, databases, and toolsFlexibility to adapt to the dynamic needs of clients and the business
Why Voyage Canvas?
Being part of the Voyage Canvas team means you're contributing to a culture of innovation, quality, and unforgettable experiences. We offer a supportive work environment, opportunities for professional development, and the chance to make a real impact on our clients' lives.
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wk4tVHqpXDSeniority level
Seniority level
Entry levelEmployment type
Employment type
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Job function
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jobs in
Chicago, IL .Remote Customer Service Rep Up to 19/hour - No Degree Needed
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$60,000 - $70,000
2 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Be among the first 25 applicantsAbout Us:
Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.About Us:
Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.
Location: Remote
Type: Full-Time/Part-Time
Department: Customer Service
Overview:
As a Virtual Customer Care Specialist at Voyage Canvas, you'll be the heart of our client interactions, ensuring every touchpoint with our clients is handled with care, professionalism, and a personal touch. This role is perfect for someone who is genuinely passionate about delivering exceptional customer service and has the ability to solve problems creatively.
Responsibilities:
Provide first-class customer service, responding to inquiries, and resolving issues with a positive, client-first approachHandle bookings, modifications, and requests with precision and empathy, ensuring client satisfactionWork closely with other departments to provide seamless service and resolve any client issuesMonitor customer feedback and collaborate with the team to improve service levelsMaintain detailed records of customer interactions, transactions, and feedbackContribute to customer service strategy and process improvements
Qualifications:
A degree or relevant experience in customer service, hospitality, tourism, or a related fieldProven track record in a customer service role, preferably within the travel or hospitality industryStrong communication skills, both written and verbal, with the ability to tailor messages to different audiencesA problem-solver with a positive attitude and the ability to remain calm under pressureProficiency in customer service software, databases, and toolsFlexibility to adapt to the dynamic needs of clients and the business
Why Voyage Canvas?
Being part of the Voyage Canvas team means you're contributing to a culture of innovation, quality, and unforgettable experiences. We offer a supportive work environment, opportunities for professional development, and the chance to make a real impact on our clients' lives.
Powered by JazzHR
wk4tVHqpXDSeniority level
Seniority level
Entry levelEmployment type
Employment type
Full-timeJob function
Job function
OtherIndustries
Internet PublishingReferrals increase your chances of interviewing at Voyage Canvas by 2xGet notified about new
Customer Care Professional
jobs in
Chicago, IL .Remote Customer Service Rep Up to 19/hour - No Degree Needed
Customer Service Representative - Entry Level
Customer Experience Advocate (Part-Time)
Customer Service and Sales Manager (Remote)
Chicago, IL
$60,000 - $70,000
2 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr