Jazwares
Order Management Analyst
Jazwares, Fort Lauderdale, Florida, us, 33336
The
Order Management Analyst
will ensure the customer’s orders are shipped on time by working with multiple internal departments to get ahead of possible delays and troubleshoot issues as they arise. This includes keeping the sales team apprised of any potential delays and working with them towards a resolution.What you'll be doing:Help ensure our customer’s ship dates are met.Work with Asia counterparts to ensure information on our customer’s orders align with final shipping details and troubleshoot issues as they arise.Be a liaison between sales and multiple internal departments.Frequently present and actively participate in meetings with various teams.As potential issues arise that may prevent on-time shipment, collaborate with internal teams to arrive at the best possible outcome.Maintain visibility to development & production issues that could impact on-time delivery.Maintain multiple documents to keep internal teams updated on the latest customer program information.Assist in developing or updating account specific processes as the need arises to maintain efficiency and transparency.Run reports and work on special projects as needed.What we look for:Excellent communication skills (Written & Verbal).Must have experience with Google Docs (or Excel at a minimum).Problem solver and analytical thinker.Ability to work in a collaborative, team-oriented environment.Professional attitude, good organizational skills and dependability.Self-Motivated and proactive.Ability to multi-task.Retail operation experience.Experience with Asia Operations (a plus, not required).What we offer:At Jazwares, we believe in providing our employees with comprehensive and competitive benefits that support their well-being and overall satisfaction.Base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for annual performance incentives may apply. Jazwares is a multi-state employer; salary range may not apply to other states.Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.Our work environment provides a flexible work schedule that includes a Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you have the opportunity to volunteer for up to 16 hours a year on community service projects.Working at Jazwares:At Jazwares, we believe an innovative idea can come from anywhere, and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.Humility:
We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.Passion:
Our conviction and enthusiasm show in our products, relationships, and commitment to our community.Collaboration:
We share one vision worldwide, constantly striving to improve and innovate together.Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today and let's shape the future of play together!JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation or any other characteristic protected by law.
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Order Management Analyst
will ensure the customer’s orders are shipped on time by working with multiple internal departments to get ahead of possible delays and troubleshoot issues as they arise. This includes keeping the sales team apprised of any potential delays and working with them towards a resolution.What you'll be doing:Help ensure our customer’s ship dates are met.Work with Asia counterparts to ensure information on our customer’s orders align with final shipping details and troubleshoot issues as they arise.Be a liaison between sales and multiple internal departments.Frequently present and actively participate in meetings with various teams.As potential issues arise that may prevent on-time shipment, collaborate with internal teams to arrive at the best possible outcome.Maintain visibility to development & production issues that could impact on-time delivery.Maintain multiple documents to keep internal teams updated on the latest customer program information.Assist in developing or updating account specific processes as the need arises to maintain efficiency and transparency.Run reports and work on special projects as needed.What we look for:Excellent communication skills (Written & Verbal).Must have experience with Google Docs (or Excel at a minimum).Problem solver and analytical thinker.Ability to work in a collaborative, team-oriented environment.Professional attitude, good organizational skills and dependability.Self-Motivated and proactive.Ability to multi-task.Retail operation experience.Experience with Asia Operations (a plus, not required).What we offer:At Jazwares, we believe in providing our employees with comprehensive and competitive benefits that support their well-being and overall satisfaction.Base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for annual performance incentives may apply. Jazwares is a multi-state employer; salary range may not apply to other states.Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.Our work environment provides a flexible work schedule that includes a Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave. Through Jazwares Cares, you have the opportunity to volunteer for up to 16 hours a year on community service projects.Working at Jazwares:At Jazwares, we believe an innovative idea can come from anywhere, and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.Humility:
We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.Passion:
Our conviction and enthusiasm show in our products, relationships, and commitment to our community.Collaboration:
We share one vision worldwide, constantly striving to improve and innovate together.Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today and let's shape the future of play together!JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation or any other characteristic protected by law.
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