Super 8 by Wyndham Belgrade| Bozeman Airport
General Manager
Super 8 by Wyndham Belgrade| Bozeman Airport, Belgrade, Montana, United States, 59714
The General Manager is responsible for all aspects of operations at the hotel, including day-to-day staff management and guest relations. He/She should be an ambassador for the brand and the hotel, providing leadership and strategic planning to all departments in support of our service culture, maximized operations, and guest satisfaction. The General Manager will work closely with the Corporate team.
Responsibilities include managing the hotel's management team and overall hotel targets to deliver an excellent guest experience. A General Manager is also required to balance profitability and guest satisfaction measures.
GM Duties and Responsibilities:
Oversee the operations functions of the hotel, as per the organizational chart.
Hold weekly briefings and meetings with all heads of departments.
Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
Lead all key property issues including capital projects, customer service, and refurbishment.
Handle complaints and oversee service recovery procedures.
Prepare, present, and achieve the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Make decisions in the best interest of the hotel and management.
Deliver hotel budget goals and set other short and long-term strategic goals for the property.
Develop improvement actions and carry out cost savings.
Have a strong understanding of P&L statements and the ability to react with impactful strategies.
Monitor the hotel's business reports daily and make decisions accordingly.
Ensure that monthly financial outlooks for Rooms, Admin & General, and Maintenance are on target and accurate.
Maximize room yield and hotel revenue through innovative sales practices and yield management programs.
Prepare monthly financial reporting for the Corporate team.
Draw up plans and budgets (revenues, costs, etc.) for the owners.
Assist in the procurement of operating supplies and equipment, and contract with third-party vendors for essential equipment and services.
Act as the final decision-maker in hiring key staff.
Coordinate with department heads for the execution of all activities and functions.
Oversee and manage all departments, working closely with department heads daily.
Manage and develop the hotel executive team to ensure career progression and development.
Be accountable for the responsibilities of department heads and take ownership of all guest complaints and chargebacks.
Additional Responsibilities:
Provide effective leadership to hotel team members.
Lead in all aspects of business planning.
Respond to audits to ensure continual improvement is achieved.
Handle corporate clients and participate in new client acquisition alongside the sales team when required.
Safeguard the quality of operations during both internal and external audits.
Ensure compliance with the Occupational Health & Safety Act, fire regulations, and other legal requirements.
Prerequisites:The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience. Availability to work when needed, including weekends, holidays, and nights, is required.
Job Type:
Full-time
Schedule:
Holidays
Monday to Friday
Weekend availability
Supplemental Pay Types:
Bonus pay
Education:
High school or equivalent (Preferred)
Work Location:
One location
Pay:
$54,000.00 - $66,000.00 per year
Ability to Relocate:
Belgrade, MT 59714: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr
Responsibilities include managing the hotel's management team and overall hotel targets to deliver an excellent guest experience. A General Manager is also required to balance profitability and guest satisfaction measures.
GM Duties and Responsibilities:
Oversee the operations functions of the hotel, as per the organizational chart.
Hold weekly briefings and meetings with all heads of departments.
Ensure full compliance with hotel operating controls, SOPs, policies, procedures, and service standards.
Lead all key property issues including capital projects, customer service, and refurbishment.
Handle complaints and oversee service recovery procedures.
Prepare, present, and achieve the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Make decisions in the best interest of the hotel and management.
Deliver hotel budget goals and set other short and long-term strategic goals for the property.
Develop improvement actions and carry out cost savings.
Have a strong understanding of P&L statements and the ability to react with impactful strategies.
Monitor the hotel's business reports daily and make decisions accordingly.
Ensure that monthly financial outlooks for Rooms, Admin & General, and Maintenance are on target and accurate.
Maximize room yield and hotel revenue through innovative sales practices and yield management programs.
Prepare monthly financial reporting for the Corporate team.
Draw up plans and budgets (revenues, costs, etc.) for the owners.
Assist in the procurement of operating supplies and equipment, and contract with third-party vendors for essential equipment and services.
Act as the final decision-maker in hiring key staff.
Coordinate with department heads for the execution of all activities and functions.
Oversee and manage all departments, working closely with department heads daily.
Manage and develop the hotel executive team to ensure career progression and development.
Be accountable for the responsibilities of department heads and take ownership of all guest complaints and chargebacks.
Additional Responsibilities:
Provide effective leadership to hotel team members.
Lead in all aspects of business planning.
Respond to audits to ensure continual improvement is achieved.
Handle corporate clients and participate in new client acquisition alongside the sales team when required.
Safeguard the quality of operations during both internal and external audits.
Ensure compliance with the Occupational Health & Safety Act, fire regulations, and other legal requirements.
Prerequisites:The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience. Availability to work when needed, including weekends, holidays, and nights, is required.
Job Type:
Full-time
Schedule:
Holidays
Monday to Friday
Weekend availability
Supplemental Pay Types:
Bonus pay
Education:
High school or equivalent (Preferred)
Work Location:
One location
Pay:
$54,000.00 - $66,000.00 per year
Ability to Relocate:
Belgrade, MT 59714: Relocate before starting work (Required)
Work Location:
In person
#J-18808-Ljbffr