INTERNATIONAL BANK OF COMMERCE
Branch Manager
INTERNATIONAL BANK OF COMMERCE, Oklahoma City, Oklahoma, United States,
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. IBC Bank hires talented, creative, and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement, and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer-centric and strive to provide excellent customer experience.
Time Type:
Full timeDepartment:
400 Retail Sales and ServiceJob Summary:Under the guidance of the Corporate Area Sales Manager and a specific assigned Mentor, the Retail Manager Trainee position is assigned a branch and ensures staff is effectively conducting multiple branch operations and processes while providing superior customer service incorporating the IBC Experience. Strategizes to ensure branch meets the company growth and retention goals. Develops and promotes good community relationships. Duties will be completed parallel to classroom training to support and develop individual competencies.ESSENTIAL JOB FUNCTIONSThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.Manage branch staff and establish expectations for individual and staff performance.Plan and execute sales activities to meet branch deposit growth.Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs).Sustain customer relationships with face-to-face meetings, phone calls, lobby, and outreach activities.Organize branch promotions internally and externally to promote bank products and services.Establish community relationships.Actively engage in various bank meetings.Facilitate daily huddles and weekly sales meetings.Participate in corporate and market initiatives as needed.Develop employees and facilitate by coaching, instructing, and mentoring.Ensure staff retention.Shadow hiring process and employee terminations.Timely management of all branch administration job functions.Manage the maintenance of office equipment, supplies, and branch image.Provide approvals for Market retail customer portfolio adhering to Bank Policies.Other duties as assigned.SKILLSCritical ThinkingFocus on ResultsManagement of Personnel ResourcesInstructingLeadershipOrganizationPlanningSound Decision MakingService OrientationFocus on QualityPromotes TeamworkSensitivity to GuidelinesGood Oral and Written CommunicationFocus on SalesStress ManagementEDUCATION & EXPERIENCEHigh School diploma or GED equivalent.Some college, preferred.Retail Management experience required.About Us
IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. Today it is one of the largest holding companies in Texas serving 90 communities throughout Texas and Oklahoma with 191 branches and 288 ATMs. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and its 50 consecutive years of growth and profitability are due to strong leadership, customer-centric business philosophy, and our motto of "Doing More" in our communities.Wait there's more!We offer a comprehensive benefits package, based on eligibility, benefits include:Medical PlanEmployer Paid Life InsuranceFlexible Spending Program401kProfit Sharing ProgramSupplemental Benefit Programs such as: Vision, Dental, Disability
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Time Type:
Full timeDepartment:
400 Retail Sales and ServiceJob Summary:Under the guidance of the Corporate Area Sales Manager and a specific assigned Mentor, the Retail Manager Trainee position is assigned a branch and ensures staff is effectively conducting multiple branch operations and processes while providing superior customer service incorporating the IBC Experience. Strategizes to ensure branch meets the company growth and retention goals. Develops and promotes good community relationships. Duties will be completed parallel to classroom training to support and develop individual competencies.ESSENTIAL JOB FUNCTIONSThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.Manage branch staff and establish expectations for individual and staff performance.Plan and execute sales activities to meet branch deposit growth.Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs).Sustain customer relationships with face-to-face meetings, phone calls, lobby, and outreach activities.Organize branch promotions internally and externally to promote bank products and services.Establish community relationships.Actively engage in various bank meetings.Facilitate daily huddles and weekly sales meetings.Participate in corporate and market initiatives as needed.Develop employees and facilitate by coaching, instructing, and mentoring.Ensure staff retention.Shadow hiring process and employee terminations.Timely management of all branch administration job functions.Manage the maintenance of office equipment, supplies, and branch image.Provide approvals for Market retail customer portfolio adhering to Bank Policies.Other duties as assigned.SKILLSCritical ThinkingFocus on ResultsManagement of Personnel ResourcesInstructingLeadershipOrganizationPlanningSound Decision MakingService OrientationFocus on QualityPromotes TeamworkSensitivity to GuidelinesGood Oral and Written CommunicationFocus on SalesStress ManagementEDUCATION & EXPERIENCEHigh School diploma or GED equivalent.Some college, preferred.Retail Management experience required.About Us
IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas. Today it is one of the largest holding companies in Texas serving 90 communities throughout Texas and Oklahoma with 191 branches and 288 ATMs. The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. Our commitment to "Do More" for the communities we serve permeates our company from top down. The success of IBC and its 50 consecutive years of growth and profitability are due to strong leadership, customer-centric business philosophy, and our motto of "Doing More" in our communities.Wait there's more!We offer a comprehensive benefits package, based on eligibility, benefits include:Medical PlanEmployer Paid Life InsuranceFlexible Spending Program401kProfit Sharing ProgramSupplemental Benefit Programs such as: Vision, Dental, Disability
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