University of Missouri-Columbia
Director of Operations - Women's Tennis
University of Missouri-Columbia, Columbia, Missouri, United States,
Hiring Department
Intercollegiate AthleticsJob Description
The University of Missouri Intercollegiate Athletics Department prepares student-athletes for success. Our talented and inspired employees are determined, innovative, brave, and committed to excellence in developing students and fulfilling the responsibilities we have to the citizens of Missouri.Reporting to the Head Women's Tennis Coach, this role performs all administrative responsibilities related to running a first-class tennis center with over 300 members and managing the daily operations of an SEC women's tennis program.Responsibilities Include:
Direct the day-to-day operations of the Missouri Women's tennis program.Ensure equipment orders are completed and items are properly distributed.Direct and assist in coordinating and organizing on-campus recruitment visits for prospective student-athletes to include individual student itineraries, housing arrangements, academic and head coach appointments, entertainment, and meals.Direct and execute all women's tennis team travel plans for away competitions to include air and ground transportation, and lodging.Coordinate with officials for matches, including lodging, meals, payments, etc.Act as administrator in charge of all aspects of post-season competitions.Coordinate all public relations activities and community service events that require presence of coaching staff and/or student-athletes, in consultation with the Athletics Compliance Office, as necessary.Serve as a liaison between the tennis program, athletic development office, and department marketing and communications staff.Direct, organize, and assist in running all Missouri Women's tennis summer camps, if applicable.Direct the planning, preparation, and monitoring of the tennis budget; reconcile receipts and work with the Business Office to track payments.Manage special projects, including scoreboard operations, PlaySight video streaming system, courts reservation system, etc.Manage part-time desk staff and operations.Supervise the courts reservations system and management.Oversee communication with CCMO.Develop and implement strategies to attract new members and retain existing ones.Build and maintain relationships with current and potential members. Address member issues and concerns.Provide exceptional customer service to members, addressing any inquiries or concerns.Utilize technology sales techniques to promote membership benefits and services and ensure accurate monthly accountings.Collaborate with other departments to ensure a seamless member experience.Manage the membership database and ensure accurate record keeping.Track membership metrics and provide regular and accurate reports to management.Stay up to date with industry trends and competitor offerings.Coordinate with custodial and facilities maintenance staff to provide a clean and orderly facility, including ensuring the courts remain clean.Manage the appearance and maintenance of the tennis facility.Work closely with the graphic design team to ensure accurate and aesthetically pleasing graphics are ordered and put up in a timely manner.Coordinate with the facilities maintenance team to ensure deferred maintenance and future needs are budgeted for and implemented.Other duties as assigned.Shift
Monday-Friday 8:00am-5:00pm; Nights, Weekends, and Travel as required.Minimum Qualifications
A Bachelor's degree in a related/relevant area or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.Preferred Qualifications
Prior experience in a NCAA Division I tennis program.Anticipated Hiring Range
Salary Range: $50,000 - $60,000Grade: GGS-MKTUniversity Title: DIRECTOR SPORTS OPERATIONSCommunity Information
Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple of hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/totalrewards/benefits .Values CommitmentWe value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.Equal Employment OpportunityThe University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit
https://www.umsystem.edu/ums/hr/eeo
or call the Director of Employee and Labor Relations at 573-882-2146.To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
#J-18808-Ljbffr
Intercollegiate AthleticsJob Description
The University of Missouri Intercollegiate Athletics Department prepares student-athletes for success. Our talented and inspired employees are determined, innovative, brave, and committed to excellence in developing students and fulfilling the responsibilities we have to the citizens of Missouri.Reporting to the Head Women's Tennis Coach, this role performs all administrative responsibilities related to running a first-class tennis center with over 300 members and managing the daily operations of an SEC women's tennis program.Responsibilities Include:
Direct the day-to-day operations of the Missouri Women's tennis program.Ensure equipment orders are completed and items are properly distributed.Direct and assist in coordinating and organizing on-campus recruitment visits for prospective student-athletes to include individual student itineraries, housing arrangements, academic and head coach appointments, entertainment, and meals.Direct and execute all women's tennis team travel plans for away competitions to include air and ground transportation, and lodging.Coordinate with officials for matches, including lodging, meals, payments, etc.Act as administrator in charge of all aspects of post-season competitions.Coordinate all public relations activities and community service events that require presence of coaching staff and/or student-athletes, in consultation with the Athletics Compliance Office, as necessary.Serve as a liaison between the tennis program, athletic development office, and department marketing and communications staff.Direct, organize, and assist in running all Missouri Women's tennis summer camps, if applicable.Direct the planning, preparation, and monitoring of the tennis budget; reconcile receipts and work with the Business Office to track payments.Manage special projects, including scoreboard operations, PlaySight video streaming system, courts reservation system, etc.Manage part-time desk staff and operations.Supervise the courts reservations system and management.Oversee communication with CCMO.Develop and implement strategies to attract new members and retain existing ones.Build and maintain relationships with current and potential members. Address member issues and concerns.Provide exceptional customer service to members, addressing any inquiries or concerns.Utilize technology sales techniques to promote membership benefits and services and ensure accurate monthly accountings.Collaborate with other departments to ensure a seamless member experience.Manage the membership database and ensure accurate record keeping.Track membership metrics and provide regular and accurate reports to management.Stay up to date with industry trends and competitor offerings.Coordinate with custodial and facilities maintenance staff to provide a clean and orderly facility, including ensuring the courts remain clean.Manage the appearance and maintenance of the tennis facility.Work closely with the graphic design team to ensure accurate and aesthetically pleasing graphics are ordered and put up in a timely manner.Coordinate with the facilities maintenance team to ensure deferred maintenance and future needs are budgeted for and implemented.Other duties as assigned.Shift
Monday-Friday 8:00am-5:00pm; Nights, Weekends, and Travel as required.Minimum Qualifications
A Bachelor's degree in a related/relevant area or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.Preferred Qualifications
Prior experience in a NCAA Division I tennis program.Anticipated Hiring Range
Salary Range: $50,000 - $60,000Grade: GGS-MKTUniversity Title: DIRECTOR SPORTS OPERATIONSCommunity Information
Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple of hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/totalrewards/benefits .Values CommitmentWe value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.Equal Employment OpportunityThe University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit
https://www.umsystem.edu/ums/hr/eeo
or call the Director of Employee and Labor Relations at 573-882-2146.To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
#J-18808-Ljbffr