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Johns Hopkins All Children's Hospital

Performance Improvement Director

Johns Hopkins All Children's Hospital, St. Petersburg, Florida, United States, 33739


Job Summary

The Director of Performance Improvement provides oversight for the organization’s performance improvement program. Collaborates with key stakeholders to identify and respond to opportunities for improvement and ensures the use of strong performance improvement methodology.

Role Accountabilities Include :

Demonstrates expertise in performance improvement methodology.

Demonstrates strong change management, communication, facilitation, and teambuilding skills.

Demonstrates ability in leadership, facilitation, teaching, presentation, written, and verbal communication skills necessary to collaborate with senior clinical and administrative leaders to define, prioritize, lead, and evaluate performance improvement initiatives.

Collaborates with key stakeholders including clinical, operational, and executive leaders to identify, define, prioritize, lead, and evaluate opportunities for improvement across the enterprise.

Creates and supports governance for the performance improvement program to ensure alignment with strategic and operational goals.

Conducts an annual evaluation of the performance improvement program; develops an annual performance improvement plan and adapts in response to changing needs.

Convenes teams to lead performance improvement activities and ensures accountability for timely, effective, and efficient performance improvement processes.

Builds capacity for performance improvement across the enterprise and promotes the use of standard tools.

Develops systems for systematic monitoring and analysis of outcomes. Directs data collection, analysis, and presentation to identify opportunities for improvement and report on performance improvement activities.

Tracks performance improvement project progress and outcomes.

Provides consultation to senior leadership, allocates resources, provides input into strategies, and leads in the effective use of data to drive and measure system improvements.

Accomplishes human resources management objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees. Communicates job expectations; plans, monitors, appraises, and reviews job contributions. Enforces policies and procedures. Ensures department is adequately staffed. Plans and reviews compensation actions and manages payroll costs.

Qualifications

Master's Degree in Engineering, Public Health, Health Administration, or related field required.

10 years of related experience, including 5 years of experience in performance improvement.

5 - 7 years of management experience.

Lean/Six Sigma Black certification or equivalent (e.g., Lean/Six Sigma Sensei) required.

PMP certification preferred.

Technical mastery of Lean/Six Sigma and other process improvement skills.

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