Logo
JLL

Customer Deployment Manager - Marketplace

JLL, Dallas, Texas, United States, 75215


Primary Requirements:Limited Project Management experience, client management, Visio, Excel, strong written and verbal communications, consultancy mindset, detail oriented, organized, risk management and scope management, ability to manage multiple product implementations concurrently. Flexibility and embracing of change.Preferred:JLL/JLLT Experience, familiarity with Marketplace, Smartsheet, SharePoint, Salesforce, Stakeholder management, Risk and Issue Management and Mitigation planning, Financial Management, Relationship Management, Customer facing Training, Dashboarding and KPI tracking.Key Qualifications and Competencies:Minimum 2 years client facing experience, including demonstrated ability in building relationships with new clients.Minimum 2 years project management experience in a client service environment.Experience with client facing work including training.Execute project-controlled tasks required to meet an approved project's objectives. Identify roadblocks, mitigate risks and establish project priorities.Initiates, plans, executes, monitors, controls and closes assigned projects.Know when to escalate to seek leadership guidance and provide options.Develop documentation and deliverables in accordance with JLLT Marketplace project management methodology. Ensure audit trails and sign-offs are in place for each project.Maintain effective communications with supervisor, project sponsor, vendor (if applicable), and appropriate JLLT staff to ensure project status and issues are known.Identify, establish, and maintain excellent business relationships. Communicates recommendations for decision makers.Exhibit negotiation skills with internal departments, project team, vendors, and business. Understand audience. Communicate up, down, and across the team.Demonstrate a focus on continuous improvement in project delivery.Nice to Haves:Knowledge of JLLT MarketplaceWorking with a 3rd party vendor

#J-18808-Ljbffr