Director - Food and Beverage

The Food & Beverage Director is responsible for providing leadership and management for the F&B department, including planning, development and execution of all areas. The F&B Director provides overall strategic direction, encompassing a combination of high-volume buffet, high-end steak and seafood dining outlet, sports lounge, beverage, banquets, kitchens, stewarding and any other F&B related areas, as well as collaborating with other departments. The F&B Director is responsible for developing and meeting financial projections, goals, and objectives. The F&B Director is responsible for developing and training a highly skilled and motivated Food and Beverage team at all levels. This position is also responsible for ensuring all F&B outlets meet and maintain all company and State Health Department rules and regulations.

Essential Functions:

Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.

Build and direct a high-performing management team by ensuring accountability to business strategies and driving financial performance and guest service delivery goals across all F&B outlets.

Responsible for obtaining maximum results in the utilization and appearance of the F&B areas, the quality levels, performance, and standards of service.

Responsible for overall operations and performance of all F&B outlets, to include both front and back of house operations.

Establishes and implements short and long-range departmental goals, objectives, policies and operating procedures.

Monitor F&B performance across the property and the local market, effectively communicating trends and insights to the senior executive level.

Ensure department employee engagement and culture strategies are implemented and executed to improve employee productivity and morale.

Identify new and innovative strategic opportunities to fit the changing business needs and property strategic priorities.

Develop distinctive signature services and products that provide “local flavor.”

Develop new service techniques to ensure guest satisfaction at minimum operating costs by consistently focusing on guest feedback.

Provide oversight in the development and monitoring of financial budgets, sales and marketing strategies, and operations to produce both short and long-term profitability.

Ensure all company and outside training is communicated and executed to all respective areas in food and beverage.

Ability to travel to other Elite Casino properties to understand their F&B operations and assist with projects as necessary.

Utilize a “continuous improvement” approach to identify improvement opportunities, leverage creativity and flexibility in determining solutions.

Work closely with local, state, and governmental organizations in maintaining the highest standards of health, sanitation, and cleanliness in F&B areas.

Coordinate the selection, purchasing, storage, inventory, maintenance, and usage of all F&B related supplies and equipment.

Develop and maintain effective communications amongst all operating departments.

Coordinate the development, interpretation and implementation of property policies, operating procedures and training programs for the F&B staff.

Support compliance with all internal procedures and regulatory requirements.

Adhere to current law and policy to provide a work environment free from illegal and discriminatory behavior.

Required:

Ten plus years of progressive leadership experience in Food & Beverage management.

Ability to be results oriented with proven leadership and successful project management experience.

Possess overall knowledge of F&B preparation and presentation.

Possess organizational skills to function effectively with attention to detail while meeting established deadlines.

Ability to think outside of the box with a keen awareness of trends and opportunities.

Ability to implement highly leveraged programs company-wide.

Ability to work in a fast-paced environment while maintaining physical and mental stamina.

Effectively lead and mentor a successful team, including employee development and succession planning.

Maintain and promote a professional appearance and demeanor.

Effectively communicate in English; in both written and oral forms.

Must be able to stand/walk for up to eight (8) consecutive hours.

Ability to maintain strict confidentiality including employee data and financial data.

Ability to effectively utilize conflict-resolution techniques.

Ability to analyze and interpret departmental needs and results.

Ability to solve complex problems and maintain mental concentration.

Ability to perform assigned duties under frequent time pressures.

Ability to use telephone, computer, and department-specific equipment.

Ability to communicate effectively with guests and employees in both oral and written form.

Knowledge of all facilities and promotional events available to guests on property.

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