Serco North America
Sr. Human Capital Consultant
Serco North America, Herndon, Virginia, United States, 22070
Position Description :
As a Senior Federal Human Capital Consultant, you will join a high performing team of consultants partnering with a range of Federal Agency and DoD customers to improve Human Resources (HR) program operations. You will apply your deep knowledge of Federal HR programs and operations to develop innovative solutions to improve the services these agencies provide to their customers. Additionally, you will help shape and execute our Human Capital consulting strategy, applying your knowledge and experience in business development to help identify and capture opportunities. This is a full-time position in the consulting domain.
This a hybrid role - Successful applicants will reside in the National Capital Area and be amenable to working from one of Serco's local offices with some regularity, but also may work remotely.Our consultants bring expert their knowledge from working either within the federal government or in support of it through previous consulting work. Our consultants typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract.In this role, you will leverage your extensive federal Human Capital expertise as part of our team to analyze customer programs, processes, workload, and operations and make recommendations for improvement. You will work closely with other Serco team members and government customers to identify challenges and develop solutions. In this role you will:Lead and support initiatives to analyze and improve human capital processesAnalyze workload and organizational structure using a variety of models and toolsConducting job task analysis and analysis of position descriptionsEvaluating hiring and retention programsSupporting organizational design and strategic workforce planning effortsFacilitating working groups and meetings, managing dissenting opinions and driving towards outcomesAnalyzing data from various sources to make improvement recommendationsFacilitating or assisting with conducting customer workshops or focus groupsConstructing, administering, and analyzing surveysQualifications:To be successful in this position, you will have:Ability to obtain and maintain DoD Secret clearanceBachelors DegreeMinimum of 10 years relevant experienceIn-depth understanding of Federal civilian hiring processes is essential, either as a generalist with experience across functional areas or as a specialist in a specific functional areaSuccessful experience briefing senior government officials - excellent oral and written communications skillsExperience as a consultant, assisting Federal agencies in managing and improving HR program performanceKnowledge of government contractingProject management or task lead experienceBusiness Development experience to include writing or supporting proposalsExperience working in fast paced environmentsExperience working in large groupsAble to travel up to 20%Even better with:Active DoD Secret clearanceMasters DegreeExperience working in or supporting HR across multiple federal agenciesPrior experience in a professional services/consulting organizationExperience in Strategic Workforce Planning or workforce analysisSHRM-SCP or SPHR certificationHR Program Assessments/EvaluationsPosition ClassificationJob Task AnalysisProcess improvementCompetency modeling
Company Overview :Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
As a Senior Federal Human Capital Consultant, you will join a high performing team of consultants partnering with a range of Federal Agency and DoD customers to improve Human Resources (HR) program operations. You will apply your deep knowledge of Federal HR programs and operations to develop innovative solutions to improve the services these agencies provide to their customers. Additionally, you will help shape and execute our Human Capital consulting strategy, applying your knowledge and experience in business development to help identify and capture opportunities. This is a full-time position in the consulting domain.
This a hybrid role - Successful applicants will reside in the National Capital Area and be amenable to working from one of Serco's local offices with some regularity, but also may work remotely.Our consultants bring expert their knowledge from working either within the federal government or in support of it through previous consulting work. Our consultants typically support more than one project at a time, providing variety in the work and security against any issues related to a single contract.In this role, you will leverage your extensive federal Human Capital expertise as part of our team to analyze customer programs, processes, workload, and operations and make recommendations for improvement. You will work closely with other Serco team members and government customers to identify challenges and develop solutions. In this role you will:Lead and support initiatives to analyze and improve human capital processesAnalyze workload and organizational structure using a variety of models and toolsConducting job task analysis and analysis of position descriptionsEvaluating hiring and retention programsSupporting organizational design and strategic workforce planning effortsFacilitating working groups and meetings, managing dissenting opinions and driving towards outcomesAnalyzing data from various sources to make improvement recommendationsFacilitating or assisting with conducting customer workshops or focus groupsConstructing, administering, and analyzing surveysQualifications:To be successful in this position, you will have:Ability to obtain and maintain DoD Secret clearanceBachelors DegreeMinimum of 10 years relevant experienceIn-depth understanding of Federal civilian hiring processes is essential, either as a generalist with experience across functional areas or as a specialist in a specific functional areaSuccessful experience briefing senior government officials - excellent oral and written communications skillsExperience as a consultant, assisting Federal agencies in managing and improving HR program performanceKnowledge of government contractingProject management or task lead experienceBusiness Development experience to include writing or supporting proposalsExperience working in fast paced environmentsExperience working in large groupsAble to travel up to 20%Even better with:Active DoD Secret clearanceMasters DegreeExperience working in or supporting HR across multiple federal agenciesPrior experience in a professional services/consulting organizationExperience in Strategic Workforce Planning or workforce analysisSHRM-SCP or SPHR certificationHR Program Assessments/EvaluationsPosition ClassificationJob Task AnalysisProcess improvementCompetency modeling
Company Overview :Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.