Sr. Group Sales Manager

Santa Monica Proper Hotel is seeking a dynamic and motivated Sr. Group Sales Manager to join the team at our 267-room property featuring interior design by international style icon Kelly Wearstler, multiple dining options, a rooftop lounge and swimming pool, and 24,000 square feet of meeting and event space.

The ideal candidate will play a pivotal role in driving group sales revenue through strategic prospecting, relationship building and account management. This position requires a highly motivated individual with a proven track record in luxury hospitality sales, exceptional communication skills and the ability to deliver on revenue targets.

Key Responsibilities

• Lead Generation & Prospecting: Develop and implement strategic initiatives to generate group business, focusing on corporate, social, and leisure markets; identify and target potential clients through proactive outreach and networking
• Client Relationship Management: Cultivate and maintain strong relationships with key accounts, meeting planners and industry professionals; provide exceptional customer service to ensure long-term partnerships and repeat business
• Sales Strategy Development: Collaborate with the Director of Sales & Marketing to create and execute group sales strategies that align with the hotel's revenue goals; monitor market trends and competition to adjust strategies as needed
• Contract Negotiation: Manage contract negotiations with clients, ensuring that group business is profitable while maintaining brand standards and guest expectations
• Event Coordination Liaison: Work closely with the events team to ensure seamless coordination of group bookings, including room blocks, event space, catering and other hotel services
• Revenue Management: Assist with forecasting and budgeting for group sales revenue, analyzing performance metrics, and adjusting sales tactics to maximize profitability
• Networking & Industry Engagement: Represent the hotel at trade shows, conferences and industry events to increase visibility and drive new business opportunities
• Mentorship: Provide guidance and mentorship to junior sales team members, sharing industry knowledge and best practices

Qualifications

• Bachelor's degree in Hospitality, Business, or a related field preferred
• Minimum of 4-5 years of sales experience in luxury hotels, with a focus on group sales
• Proven ability to meet or exceed sales targets in a competitive market
• Strong understanding of luxury hotel operations and the boutique segment
• Excellent communication, negotiation and presentation skills
• Strong network within the hospitality industry and local/regional markets
• Proficiency in hotel sales software (e.g., Delphi, Opera) and CRM systems
• Ability to work collaboratively with multiple departments to achieve common goals
• Highly organized with the ability to manage multiple priorities and deadlines

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.