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Northwest Credit Union Association

AVP Consumer Lending

Northwest Credit Union Association, Seattle, Washington, us, 98127


Functional Area:

Consumer LendingFLSA Status:

ExemptWHAT YOU WILL DO:Demonstrate business leadership by formulating objectives, practices and policies that further short-term and long-term credit union goals.Effectively leads consumer lending personnel, including loan origination, sales, underwriting, and funding.Actively participates in the on-going research and development of products and services designed to meet community financial needs.Demonstrates organizational success through engagement of cross functional partnerships.Ensures the KPI’s used to measure business plan objectives are met or exceeded. Adjusts as needed to align with available resources.Seeks to continually improve the user experience through technology and developing efficient processes.Successfully manages unexpected situations using anecdotal and factual data to resolve challenges optimally, creating win-win scenarios.Demonstrates and promotes the importance of diversity, equity and inclusion and credit union values through their leadership and daily work.Demonstrates a high level of proficiency in setting expectations, delegating, organizing work and coaching towards results.Establishes goals and objectives that are in alignment with SCU’s strategic/operating plans.Underwrites consumer loan applications and reviews higher risk applications and makes quality loan decisions on loan requests within designated loan approval limits.Responsible for oversight on loan policy exceptions.Build and maintain an annual budget for department expenditures.Responsible for ensuring monthly, quarterly, and annual audits are completed in a timely manner and that findings are reported to the VP, Consumer Lending.Represents the department during internal/external audits and exams.Manages vendor contracts within areas of responsibility, works directly with vendors to ensure SCU members are receiving cost efficient and quality service.Assures a qualified, trained staff. Supervises the Consumer Lending Relationship Sales Manager, underwriters, and processors including hiring, training, reviewing, scheduling and other administrative duties.Responsible for adherence to internal policies and compliance with state and federal regulations as it pertains to Consumer Lending.Plays a primary role in the planning and development of department programs and policies and implements same.Supports, promotes and cross-sells the Credit Union products and services, and ensures that staff does the same.Demonstrates high quality service that is aligned with credit union service standards. Mentors staff, so they deliver similar impact.Demonstrates a commitment to Seattle Credit Union’s core values.Regular and punctual attendance is required.Other duties as assigned.WHAT YOU WILL BRING:Basic Qualifications:Bachelor’s degree in a business-related field.Five (5)+ years of experience in Consumer Lending; emphasis on underwriting and sales/production.Three (3)+ years as a people manager.Two (2)+ years in a consumer underwriting capacity.Extensive knowledge of state and federal regulations and consumer lending underwriting requirements.Demonstrates decisiveness, integrity, flexibility, and critical thinking that advances the team, department, and organizational success.Strong communication skills. Optimally communicates with tact, discretion and courtesy to all levels of people within and outside the organization.Proficient in the use of lending operating systems (LOS).Demonstrates the agility to balance multiple priorities and manage a large volume in a fast-paced environment.Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio).Preferred Qualifications:Familiarity with Temenos (Akcelerant) and Fiserv/DNA.Stand-out people leader skills/abilities (seminars, webinars, specific training courses, certificates earned, etc.)Working Conditions:This is a hybrid role with work performed remotely as well as in an office and/or branch environment in the Greater Seattle area of Washington State.Team members may attend special off-hour meetings and seminars.The nature of work may include prolonged periods sitting at a desk and working on a computer.Seattle Credit Union supports and invests in our employees. We offer many great benefits including zero contribution medical, dental, and vision plans for our employees. Additionally, SCU offers a generous paid time off program as well as a 401k plan with a dollar-for-dollar employer match up to 5%.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed above are representative of the knowledge, skills and/or abilities required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

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