Sacramento County, CA
Information Technology Division Chief
Sacramento County, CA, Sacramento, California, United States, 95828
The Position
Under limited direction, the Information Technology Division Chief plans, organizes, coordinates and directs the operation of a division within the Department of Technology or in an organization with an information technology (IT) program. The duties involve providing overall leadership, direction, and guidance for the development and operational activities regarding the County's computerized information systems and telecommunications in compliance with County goals and business objectives.
Examples of Knowledge and Abilities
Knowledge Of:
Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness
Principles and practices of supervision, discipline, leadership, mentoring, and training
Applicable federal, state, and local laws, codes and regulations
Operational characteristics, services, and activities of assigned programs and functions
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
English usage, spelling, grammar, and punctuation
Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications and a variety of telecommunications systems
Principles of advanced computer technology and platforms and systems development life cycles
Principles and techniques of software and systems quality assurance and control
Principles and practices of technical problem solving
Principles of business system applications and computer data processing
Ability To:
Select, supervise, train, and evaluate staff
Plan, coordinate, assign, and review the work of subordinate staff
Investigate and resolve disciplinary issues
Work independently, prioritize work, coordinate activities and meet critical deadlines
Develop, monitor, and interpret budgets and other financial documents
Plan, manage, and complete complex work assignments
Develop and maintain cooperative, effective working relationships with others
Communicate clearly and concisely, both verbally and in writing
Interpret and apply applicable federal, state, and local laws, codes and regulations
Apply customer services skills, including the identification of customer needs and follow up to ensure customer commitments have been met
Gain cooperation through discussion and persuasion
Interpret and summarize a variety of data
Exercise discretion and maintain confidentiality of information
Direct, coordinate, and manage IT related activities
Recognize and analyze problems, develop recommendations and alternative solutions, project consequences of proposed actions, and oversee corrections in support of goals
Read and comprehend technical reports to understand trends or areas for improvement
Understand highly complex IT systems and issues
Employment Qualifications
Minimum Qualifications:A Bachelor's Degree from an accredited college or university in computer science, information systems, business administration, public administration, or other closely related field;
AND
Three years of full-time paid experience at a management level that includes managing, planning, organizing, directing, supervising, and coordinating the work of one or more major functional units of enterprise, client/server or desktop network and systems organization. This experience must include responsibility for budget development, oversight, and control.Note:
Additional qualifying full-time paid experience as described above may substitute for the Bachelor's Degree on year-for-year basis.
Note:
If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
Note:
If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable.
GENERAL QUALIFICATIONSCriminal History and Background CheckThe County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process.
License Requirement:A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Working Conditions:Some positions in this class require the incumbent to:
Work weekends, holidays, and non-routine hours.
Travel occasionally.
Probationary Period:
The probationary period for this classification is
twelve (12)
months.
Application and Testing Information
APPLICATIONQualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by
5:00 PM
on the posted cut-off date.County of SacramentoDepartment of Personnel ServicesEmployment Services Division700 H Street, Room 4667Sacramento, CA 95814Phone (916) 874-5593; 7-1-1 California Relay ServiceEmail
EmployOffice@Saccounty.netInter-Office Mail Code: 09-4667www.SacCountyJobs.net
Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIREApplicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.Note:
Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.
Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
If you have no experience, write "no experience" for the appropriate question.
For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%)All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
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Under limited direction, the Information Technology Division Chief plans, organizes, coordinates and directs the operation of a division within the Department of Technology or in an organization with an information technology (IT) program. The duties involve providing overall leadership, direction, and guidance for the development and operational activities regarding the County's computerized information systems and telecommunications in compliance with County goals and business objectives.
Examples of Knowledge and Abilities
Knowledge Of:
Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness
Principles and practices of supervision, discipline, leadership, mentoring, and training
Applicable federal, state, and local laws, codes and regulations
Operational characteristics, services, and activities of assigned programs and functions
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment
English usage, spelling, grammar, and punctuation
Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications and a variety of telecommunications systems
Principles of advanced computer technology and platforms and systems development life cycles
Principles and techniques of software and systems quality assurance and control
Principles and practices of technical problem solving
Principles of business system applications and computer data processing
Ability To:
Select, supervise, train, and evaluate staff
Plan, coordinate, assign, and review the work of subordinate staff
Investigate and resolve disciplinary issues
Work independently, prioritize work, coordinate activities and meet critical deadlines
Develop, monitor, and interpret budgets and other financial documents
Plan, manage, and complete complex work assignments
Develop and maintain cooperative, effective working relationships with others
Communicate clearly and concisely, both verbally and in writing
Interpret and apply applicable federal, state, and local laws, codes and regulations
Apply customer services skills, including the identification of customer needs and follow up to ensure customer commitments have been met
Gain cooperation through discussion and persuasion
Interpret and summarize a variety of data
Exercise discretion and maintain confidentiality of information
Direct, coordinate, and manage IT related activities
Recognize and analyze problems, develop recommendations and alternative solutions, project consequences of proposed actions, and oversee corrections in support of goals
Read and comprehend technical reports to understand trends or areas for improvement
Understand highly complex IT systems and issues
Employment Qualifications
Minimum Qualifications:A Bachelor's Degree from an accredited college or university in computer science, information systems, business administration, public administration, or other closely related field;
AND
Three years of full-time paid experience at a management level that includes managing, planning, organizing, directing, supervising, and coordinating the work of one or more major functional units of enterprise, client/server or desktop network and systems organization. This experience must include responsibility for budget development, oversight, and control.Note:
Additional qualifying full-time paid experience as described above may substitute for the Bachelor's Degree on year-for-year basis.
Note:
If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
Note:
If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable.
GENERAL QUALIFICATIONSCriminal History and Background CheckThe County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.
The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process.
License Requirement:A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Working Conditions:Some positions in this class require the incumbent to:
Work weekends, holidays, and non-routine hours.
Travel occasionally.
Probationary Period:
The probationary period for this classification is
twelve (12)
months.
Application and Testing Information
APPLICATIONQualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by
5:00 PM
on the posted cut-off date.County of SacramentoDepartment of Personnel ServicesEmployment Services Division700 H Street, Room 4667Sacramento, CA 95814Phone (916) 874-5593; 7-1-1 California Relay ServiceEmail
EmployOffice@Saccounty.netInter-Office Mail Code: 09-4667www.SacCountyJobs.net
Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
A resume may be included with your application, however it will not substitute for the information requested on the application.
SUPPLEMENTAL QUESTIONNAIREApplicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.Note:
Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.
Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
If you have no experience, write "no experience" for the appropriate question.
For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.
FORMULA RATE EXAMINATION (Weighted 100%)All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.
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