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Life House Palm Springs

General Manager

Life House Palm Springs, Palm Springs, California, United States, 92292


DescriptionThis General Manager position oversees a hotel property. This role will help minimize operating costs, improve operations efficiency, and deliver a positive experience for our guests, while maintaining the standards of health and safety.

Job DescriptionTitle:

General Manager

Location:

Palm Springs, CA

Responsibilities

Ensure that the check-in experience is executed efficiently, while delivering a seamless, warm and welcoming guest experience.

Manage the property maintenance team and ensure that rooms are cleaned in accordance with our high standards.

Ensure that the property, both interior and exterior, appears at its best and operationally functioning at its highest level.

Conduct basic HR personnel duties, including hiring, onboarding, training, managing performance, verifying hours worked and running payroll.

Lead in addressing any complex guest-related matters.

Manage property expenses and submit monthly expense reports.

Analyze P&L and adjust as needed to ensure target budgets are met.

Ensure compliance with health and safety regulations.

Regularly inspect, document, and resolve any required repairs and cleanliness issues on the property.

Monitor and ensure effective guest satisfaction scores, respond to reviews as appropriate.

Ideal Qualifications

4+ years experience in service industry with direct customer interaction.

4+ years experience in leading teams at Manager Level +.

4+ years overseeing a physical facility.

Food & Beverage Management experience preferred.

Experience in ownership of financial performance and a track record of successful cost control management.

Experience with HR functions such as hiring, training, scheduling, payroll, employee relations, and compliance.

Experience in utilizing technology for efficiency and communication.

High school diploma/GED required, BS degree preferred.

Physical RequirementsWhile performing the required duties of this job, the employee is regularly required to stand and walk for extended periods of time. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Other Ideal Traits

Ability to manage time effectively to ensure completion of tasks.

Excellent communication skills with the ability to listen effectively.

Ability to make the right executive decisions without the need for escalation.

Self-motivated, well organized, ability to motivate others.

Results driven leader with ability to make the right executive decisions without need for escalation.

Overall resourceful and tech-savvy.

Excellent customer service and interpersonal skills.

Compensation & Benefits

Competitive compensation at $125,000 to $150,000 (commensurate with experience).

Health benefits including dental and vision.

Referral Program.

Paid time off & vacation.

Discount Program.

Leadership and professional development growth opportunities.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Salary$125,000 - $150,000 per year

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