AccorHotel
Revenue Reservations Manager
AccorHotel, Washington, District of Columbia, us, 20022
Job Description
Rate of Pay: $60,000- 70,000 per annum
Reporting to the Director, Revenue the responsibilities and essential job functions include:
Support Director of Revenue Management with analysis of market trends, competitor pricing, and historical data to forecast demand and set pricing strategies
Utilize revenue management tools and systems to optimize room rates and inventory allocation
Prepare revenue reports and performance analysis for management review
Identify opportunities for revenue enhancement and cost-saving initiatives
Participate in revenue meetings and contribute to discussions on pricing, distribution channels, and market positioning
Support in evaluation of group business to ensure maximization of revenues for both guest rooms and food & beverage
Monitor booking pace for all market segments, providing recommendations on strategies to maximize revenues
Retrieve / prepare daily Revenue Management reports
In collaboration with Sales and the Director of Revenue Management, develop and execute pricing strategies and rate parameters for all revenue streams
Review inventory daily, weekly, monthly to ensure appropriate oversell strategies are in place to maximize revenues and balance where needed
Ensure daily communication between Reservations and Front Office regarding inventory, short-term sell strategies, Group/Convention arrivals, sell out strategies
Responsible to maintain current content and parity across all channels in conjunction with the Director, Revenue Management
Play an active role in the Strategic Planning, Marketing Plan, Budgeting and Forecast process
Stay current with industry trends and how they may impact demand
Direct report for Reservation Supervisor including day to day Sales training, management of action plans, annual Goals and Development assessments, monthly and quarterly action step development, communication effort
Liaise regularly with the Reservations Supervisor to ensure that contracted group blocks are open for sale via various booking channels, groups are being picked up and that potential attrition charges are communicated
Verify accuracy of Group blocks vs contract and manage availability to ensure maximum hotel RevPAR over contracted dates
Maximize revenues by ensuring all Reservation, Front Desk & Fairmont Gold Agents are knowledgeable in room product and hotel services
Recommend & monitor incentives for central reservations
Monitor pricing and availability across online booking channels to ensure rate parity, including prompt resolution of conflicts
Attend pre-convention meetings and revenue management meetings as required
Other duties as assigned by the Director of Revenue Management
Qualifications:
Hotel Management or four-year degree from an accredited college or university; business or hospitality degree strongly preferred
Knowledge of Opera Cloud, IdeaS Revenue Management Software and GDS’s an asset
Proficiency in Microsoft Office Suite, especially Microsoft Excel required
Strategic thinking with a proven ability to mobilize theory into action
Previous leadership experience in a similar role preferred
Minimum two years of Revenue Management, Reservations and / or Front Office related experience
Excellent communication and organizational skills
Highly organized with the ability to manage multiple projects under time constraint
Physical Aspects of Position (included but not limited to):
Frequent sitting throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
#J-18808-Ljbffr
Rate of Pay: $60,000- 70,000 per annum
Reporting to the Director, Revenue the responsibilities and essential job functions include:
Support Director of Revenue Management with analysis of market trends, competitor pricing, and historical data to forecast demand and set pricing strategies
Utilize revenue management tools and systems to optimize room rates and inventory allocation
Prepare revenue reports and performance analysis for management review
Identify opportunities for revenue enhancement and cost-saving initiatives
Participate in revenue meetings and contribute to discussions on pricing, distribution channels, and market positioning
Support in evaluation of group business to ensure maximization of revenues for both guest rooms and food & beverage
Monitor booking pace for all market segments, providing recommendations on strategies to maximize revenues
Retrieve / prepare daily Revenue Management reports
In collaboration with Sales and the Director of Revenue Management, develop and execute pricing strategies and rate parameters for all revenue streams
Review inventory daily, weekly, monthly to ensure appropriate oversell strategies are in place to maximize revenues and balance where needed
Ensure daily communication between Reservations and Front Office regarding inventory, short-term sell strategies, Group/Convention arrivals, sell out strategies
Responsible to maintain current content and parity across all channels in conjunction with the Director, Revenue Management
Play an active role in the Strategic Planning, Marketing Plan, Budgeting and Forecast process
Stay current with industry trends and how they may impact demand
Direct report for Reservation Supervisor including day to day Sales training, management of action plans, annual Goals and Development assessments, monthly and quarterly action step development, communication effort
Liaise regularly with the Reservations Supervisor to ensure that contracted group blocks are open for sale via various booking channels, groups are being picked up and that potential attrition charges are communicated
Verify accuracy of Group blocks vs contract and manage availability to ensure maximum hotel RevPAR over contracted dates
Maximize revenues by ensuring all Reservation, Front Desk & Fairmont Gold Agents are knowledgeable in room product and hotel services
Recommend & monitor incentives for central reservations
Monitor pricing and availability across online booking channels to ensure rate parity, including prompt resolution of conflicts
Attend pre-convention meetings and revenue management meetings as required
Other duties as assigned by the Director of Revenue Management
Qualifications:
Hotel Management or four-year degree from an accredited college or university; business or hospitality degree strongly preferred
Knowledge of Opera Cloud, IdeaS Revenue Management Software and GDS’s an asset
Proficiency in Microsoft Office Suite, especially Microsoft Excel required
Strategic thinking with a proven ability to mobilize theory into action
Previous leadership experience in a similar role preferred
Minimum two years of Revenue Management, Reservations and / or Front Office related experience
Excellent communication and organizational skills
Highly organized with the ability to manage multiple projects under time constraint
Physical Aspects of Position (included but not limited to):
Frequent sitting throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
#J-18808-Ljbffr