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HealthSource Saginaw

Admissions Marketing Director

HealthSource Saginaw, Saginaw, Michigan, United States, 48607


HealthSource Saginaw (HSS) is looking for an Admissions Marketing Director for our Long Term Care Center who is passionate about the work they do and who enjoy working in a fast paced, patient centered environment. You will be challenged by the dynamic environment, where you will work as a pivotal member of the staff, to exceed company goals and foster teamwork. If you want to play an integral role in providing care and support to patients, then consider working for us. As an HSS employee, you will become part of our team of outstanding people working together to improve the physical and emotional health of the lives we touch each and every day.

HSS provides shift and Holiday premiums, tuition assistance and a comprehensive benefit package including paid time off, major medical, prescription, vision, dental, defined contribution plan with up to 7% employer match, health reimbursement account, flex-spending account and short and long term disability. HSS is a qualifying employer for the

Public Service Loan Forgiveness (PSLF)

program.

Pre-employment physical, drug screen and background check required. HealthSource Saginaw is an EEO/Affirmative Action employer for all including Women, Minorities, Veterans and Individuals with disabilities.

Minimum Requirements:

Bachelor’s degree in Healthcare Administration from an accredited college or university or nursing license in the State of Michigan.

Three (3) years experience with demonstrated success in census development and occupancy management in a nursing home or related health care facility required.

Knowledge of nursing and medical practices and procedures, as well as, laws, regulations and guidelines pertaining to long term care.

Responsibilities:

Plans, develops, organizes and implements an individual external sales strategy with a scheduled program of daily activities designed to achieve facility census goals while also maintaining compliance with current state and federal laws and regulations.

Plans, develops and implements an external census sales strategy to personally build and maintain strong relationships with referral sources such as hospitals, physicians, senior centers, department of human resources, home health agencies, hospice, etc. Provides information to clearly share the services and offerings of the facility.

Identifies opportunities with new referral partners/sources and develops sales strategies to build relationships and communicate the facility’s services and offerings.

Establishes/improves processes for successful admissions including on-going satisfaction survey results for the residents/families of Long Term Care.

Hires, trains, mentors, supervises and establishes goals for the Health Unit Coordinators.

Schedules routine events/activities with identified referral partners/sources and reports results to the Director of Nursing (DON).

Identifies opportunities for additional partnerships with entities such as physicians, community-based agencies, hospitals, hospices, etc.

Develops and implements a sales strategy accordingly. Communicates and reviews this strategy with the DON as requested.

Experienced in the use of CHAMPS, EPIC, Allscripts, Matrix and Point Click Care and tracks his/her personal close ratio and reviews with DON weekly and as requested.

Utilizes a customer retention management system to establish account and contact information. Keep information current and up to date at all times.

Conducts presentations of services to health providers, community groups and potential residents.

Accepts direction from the DON regarding necessary changes and additions to daily, planned activities and overall strategy.

Maintains a working knowledge of the facility’s supports and services.

Maintains a working knowledge of Medicare, Medicaid and other insurances for short- and long- term care services. Consults with internal support team members as needed.

Understands the facility’s clinical capabilities as reflected in the most recent Facility Assessment. Consults with DON as needed.

Informs the DON of obstacles or barriers to admitting residents and recommends solutions to such obstacles and barriers.

Attends morning meeting to have pertinent information such as anticipated discharges, potential admissions, hospital discharges and available beds listing related to working his/her current referrals.

Resolves customer concerns and complaints in a timely and satisfactory manner.

Speaks effectively in private and public situations and may be called upon to deliver information about the facility to various media outlets.

Reports at least weekly and monthly on the status of achieving census goals to the DON and/or Administrator when indicated.

Participates in facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.

Collaborates with members of the interdisciplinary team, physicians, consultants and community agencies to identify and resolve issues that improve the admissions process.

Promotes teamwork, mutual respect, and effective communication.

Successfully executes census development strategies and plans.

Participates in the facility’s plan of correction response to an inspection survey and implements any follow-up as designated by the DON.

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