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University of California, Riverside

Director of Complaint Resolution

University of California, Riverside, Riverside, California, United States, 92504


Job ID: 34089080

Category: Legal, Compliance, and Policy

Organization: Chancellor

Department:

Office of Title IX & EEO:

AA

Location: Main Campus - UCR

Salary: $111,000 - $214,400

Date Posted: August 26, 2024

Application Deadline: Open Until Filled

Schedule: 8AM - 5PM

Full/Part Time: Full-time (100%)

Level of Supervision: General Direction

Position Information:

UC Riverside's Office of Civil Rights (OCR), within the Chief Compliance unit, is dedicated to promoting and integrating the principles of equal opportunity, affirmative action, and inclusive excellence at UC Riverside. UCR's OCR strives to exceed legal requirements in protecting the civil rights of those who live, study, and work at UCR. This includes the right to an environment free from discrimination and harassment on the basis of the protected categories outlined in state, federal, and university non-discrimination laws and policies, including sex, gender, race, color, national origin, religion, disability, citizenship, genetic information or medical condition, military service/protected veteran status, and age. The Director of Complaint Resolution reports to the Assistant Vice Chancellor (AVC) and supports the programs and functions of OCR. The position also serves as one of two campus Deputy Title IX Officers, performing delegated Title IX Officer functions under the SVSH Policy and serving as the Title IX Officer in the AVC's absence.

Responsibilities include:

Providing leadership, guidance, advice, and advocacy on a wide range of issues requiring independent judgment, organizational skills, and diplomacy.

Overseeing case intake and resolution, conducting intakes and assessments of reports made by faculty, students, and staff, and resolving complex or high-profile matters as assigned.

Supervising complaint resolution officers, providing oversight of intake assessments and complaint resolution, and ensuring deadlines are met.

Promoting equal opportunity and affirmative action programs through leadership of committees and case management teams and conducting training and education programs.

Please be advised that applicants are required to submit a cover letter and resume for full consideration. Candidates may need to provide a work sample and/or conduct a presentation as a part of the recruitment process.

The full salary range for the Director of Complaint Resolution is $111,000 - $214,400 annually. However, the expected pay scale for this position is up to $157,200 annually. Salary offers are based on considerations such as education, licensure and certifications, experience, and other business and organizational needs.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

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