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St. Jude Children's Research Hospital

Program Manager, Marketing and Outreach

St. Jude Children's Research Hospital, Memphis, Tennessee, us, 37544


The Program Manager, Marketing and Outreach will establish a marketing program to expand the reach of communications initiatives that engage, educate, and excite audiences in St. Jude science, medicine and mission. This role will lead the strategy development, planning, and execution of outreach efforts primarily focused on digital media.

Our mission is to advance research and cures for children with catastrophic diseases. In this role, you will have the opportunity to contribute to the mission through work on reputation and awareness campaigns in health communications, recruitment, and scientific advancements. You will help build a program that amplifies the institution's most important communications, protects and strengthens the St. Jude brand, and strategically addresses key outreach opportunities

Better at Work. Better at Life.When you work at St. Jude, you'll join a highly-collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world-class institution. This includes work-life balance with generous paid time-off and on-campus conveniences that make life a little easier. Join us and you'll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a "Best Place to Work."

Have More in MemphisGet the best of big-city amenities mixed with all the charm of a small-town feel when you live in Memphis. From our world-renowned music scene to our eclectic mix of food and people, Memphis is a place our employees are proud to call home. Our region enjoys a cost of living more than 20% lower than the national average, and our state places no personal income tax on wages. Plus, Memphians spend five hours less per year in their daily commute compared to the national average. Learn how you can "Have More in Memphis."Job Responsibilities:Develop a strategic and coordinated approach to key institutional opportunities.

Define key performance indicators and analyze performance to optimize tactics.

Collaborate with content program leads and internal partners to understand outreach goals, audiences, and program positioning.

Consult on best practices in marketing strategy incorporating ingenuity and novel approaches when appropriate.

Foster a culture of learning and expertise in foundations of marketing, best practices and trends by educating and mentoring staff with less experience in this area.

Manage the design, implementation, and maintenance of integrated marketing efforts.

Provide consultation and support of marketing strategies to institutional partners.

Track and analyze campaign performance to provide data-driven recommendations with partners and stakeholders.

Write, develop and deliver presentations and reports to leadership and other stakeholders.

Research and monitor trends to ensure marketing strategies reflect best practices.

Perform other duties as assigned or directed to meet the goals and objectives of the department and the institution.

Minimum Education and/or Training:Bachelor's degree in marketing, business administration, communications or related field.

Master's degree preferred.

Minimum Experience:8 years of experience in an agency or corporate marketing and communications environment including leading a team and working collaboratively with creative production partners required.

Working knowledge of content management systems and the website development processes.

Experience with email marketing contact relationship management systems and digital marketing platforms.

Experience developing and executing marketing campaigns end-to-end.

CompensationIn recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $78,000 - $139,360 per year for the role of Program Manager, Marketing and Outreach.

Explore our exceptional benefits!Diversity, Equity and InclusionSt. Jude Children's Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world-regardless of race, religion or a family's ability to pay. Learn more about our history and commitment.Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital's roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.St. Jude is an Equal Opportunity EmployerNo Search FirmsSt. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.