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Tbwa Chiat/Day Inc

Ecommerce Associate Manager San Francisco, CA

Tbwa Chiat/Day Inc, San Francisco, California, United States, 94199


At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 179 million single-use plastic bottles and 629,000 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel.Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go.At Rothy’s, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day.About the Team:

The Ecommerce team are masters of blending art and science. They combine creative thinking and analytics to deliver an industry-leading experience across our digital platforms. This team works closely with the Commercial Planning & Content and Merchandising teams to bring product stories to life in an impactful way, and partners hand-in-hand with our Technology team to explore new areas of opportunity in our ecommerce ecosystem. As fans of all things ecommerce, they’re also always on the lookout for the latest digital commerce trends.The Ecommerce Associate Manager will play a critical role in bringing our ecommerce strategy to life across rothys.com, including executing content and product launches on site, catalog management and site merchandising. This role reports to the Senior Manager, Ecommerce and is highly cross functional, collaborating regularly with the Marketing, Technology and Merchandising teams.What you’ll do:

Own and execute content and product launches on site, start to finishCoordinate with creative, copy & creative ops on asset specs, handoffs, and staging review to ensure flawless launch execution and operational efficiencyExecute and review all PDP, site content, and navigation updates in Shopify on launch days in accordance with commercial and site content plansPartner with product merchandising team to execute merchandising strategies, review moderation, pricing updates and promotionsManage site analytics dashboards and trackers; pull reports for content, search and navigation analysis on a weekly and ad hoc basis; help identify trends and key insights to drive site performanceContribute new ideas and competitive analysis to improve seasonal strategies, site functionality, and operational processesYou are:

Detail oriented; committed to flawless execution in a fast-paced, constantly evolving environmentAble to multitask and efficiently manage workload and deliverables independently, with minimal guidanceAn effective communicator, both written and verbal, with a robust track record of successful cross-functional collaborationProactive & engaged, constantly generating and sharing new ideas and ways to improve processes, site experience or functionalityCurious, especially about our customer’s shopping behavior and what’s happening across the industryYou have:

3-5 years experience in ecommerce, site merchandising and/or site marketing operations (Direct to Consumer (DTC) retail preferred)Direct experience managing site updates on Shopify/Shopify PlusSolid understanding and fluency in key retail KPIs and site performance metricsAn aesthetic aptitude, with a strong eye for compelling site content and site merchandising strategiesPay range:

$82,000 - $96,000 annuallyBase pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.

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