Logo
DoorDash USA

Manager, Dasher & Logistics - Strategy & Operations

DoorDash USA, New York, New York, us, 10261


About the TeamThe Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. We’re building the world’s leading last-mile logistics platform and we believe that in order to accomplish this we’ll need to disrupt ourselves a few times along the way! Our team owns initiatives that touch all parts of the Dasher & Logistics life cycle ranging from cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond.

About the RoleIn this role, you’ll help lead the 0-1 development of new business cases/products. You’ll set strategy for what bets we invest in, dive deep into the data to track and drive results, and work with a cross-functional team to take ideas from the drawing board to execution. Your responsibilities will include:

Developing our strategy & go to market for new initiatives - finding ways to improve the business, drive growth, and improve quality while also finding opportunities to reinvest cost savings from our business

Setting and owning business metrics and developing plans to improve performance

Owning day to day execution on initiatives that enable us to achieve our vision and north stars

Working cross-functionally with our Product, Engineering, Finance, Analytics, to improve our profitability, enable growth, and influence the progression of our business

You’re excited about this opportunity because you will…

Strategize:

You will develop the strategy to best serve our audiences through a period of growth

Own:

Be directly responsible for our cost and quality metrics across a subset of our product offering and develop plans to improve performance

Influence:

Work cross-functionally with our Product, Engineering, Finance, Analytics, to improve our profitability, enable growth, and influence the progression of our business

Implement:

Lead the set up, execution and go-to-market of new product and operational initiatives to improve our fulfillment capabilities

We’re excited about you because…

You have 5+ years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience)

You want to affect change every day and can operate in energizing environments

You have a talent for managing complex projects, driving high-level goals into measurable plans, and enjoy implementing processes at the lowest level of detail

You love thinking about problems from a fundamentals approach, you translate strategic vision into measurable success metrics and applicable plans

You seek exposure to different types of problems and want to try your hand at different sides of the business

You back your decisions up with data and you're comfortable pulling SQL or modeling in Excel

#J-18808-Ljbffr